Manager – Human Resources Compliance Operations

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock.  You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. 

That’s Nice, But What’s the Job?

In short as the Manager, HR Compliance Operations (Manager, EE Operations), you will lead our Employee Experience Operations team with a focus on pre-boarding, and onboarding processes. This role is responsible for overseeing day-to-day HR operations while ensuring compliance with all applicable federal, state, and local employment laws and regulations. The Manager will serve as a subject matter expert in HR compliance, driving process integrity, policy adherence, and continuous improvement across the employee lifecycle.

In long, our Manager, HR Compliance Operations is responsible for:

• Lead, coach, and develop the Employee Experience Operations team, including Coordinators and Specialists to ensure efficient, accurate, and compliant execution of HR processes.

• Ensure HR policies, procedures, and documentation comply with all federal, state, and local employment laws, including but not limited to EEO, ADA, FMLA, FLSA, I-9, and immigration regulations.

• Stay current with changes in employment laws and regulations; evaluate their impact on organizational policies and recommend necessary updates or process adjustments.

• Oversee core HR operations, including background screening, I-9 management, unemployment claim administration, employment verification, and personnel file/document retention practices.

• Manage employment eligibility verification and immigration processes in partnership with outside legal counsel and internal stakeholders.

• Partner with HR leadership, Legal, Payroll, and IT to streamline workflows and enhance compliance through effective use of HR systems (e.g., Workday).

• Identify and implement efficiencies that improve the employee experience during onboarding while maintaining compliance and data integrity.

So What Kind of Folks Are We Looking for?

• Organization and time management skills in spades. You’ll be handling multiple projects and deadlines that will require you to prioritize then re-prioritize… then… re-prioritize again.

• Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

• A mind for the details. Okay we know “detail-oriented” is on about every job description – but we really mean it! 

• Agile in a fast-past environment. We move, and we move quickly. Thriving in an environment that never stops, is a must.

• Plays well with others. You will be working in a high-functioning team environment.  We work together in order to win together.

The Specifics.

• Bachelor’s degree in Human Resources, Business Administration, or related field required.

• Minimum of 5 years of HR experience, with at least 2–3 years in a supervisory or team lead capacity.

• Strong knowledge of federal, state, and local employment laws and HR compliance practices.

• Demonstrated experience managing I-9s, background checks, unemployment claims, and document retention processes.

• Proficiency in HRIS systems (Workday experience preferred).

• Exceptional organizational, analytical, and problem-solving skills with the ability to manage multiple priorities.

• Excellent verbal and written communication skills and the ability to interact professionally with all levels of the organization.

So What About the Perks? Perks matter

• We take a hybrid work approach, finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. 
• But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow!  But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green.  We offer competitive pay across the organization, because, well… money matters!

• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
• Give Us a Reason (or not), and We’ll Celebrate.  Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other’s company outside of day-to-day work.
• Smart-Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).

• Paid Time Off. Not just lip service: we work hard, to play hard!  Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time!  For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else?  Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here.  We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!