Full-Time

Technical Account Manager

Posted on 1/12/2024

Alation

Alation

501-1,000 employees

Enterprise data intelligence and analytics platform

Data & Analytics

Compensation Overview

$130k - $149k

Senior

San Carlos, CA, USA

Required Skills
Power BI
Microsoft Azure
Python
Sales
SQL
SAP Products
Tableau
AWS
REST APIs
Linux/Unix
Google Cloud Platform
Requirements
  • Minimum 5+ years of consulting experience
  • Experience administering Linux operating systems
  • Experience working with containers, e.g. Docker
  • Experience in network troubleshooting with tools such as telnet, tracert, netstat
  • Experience with at least one public cloud provider (AWS, Azure, GCP)
  • Experience with multiple databases, warehouses and data lakes
  • Excellent SQL query skills
  • Experience coding against REST APIs using Python, Go, or Shell scripts
  • Experience with Business Intelligence tools, e.g. Tableau, PowerBI, Qlik Sense, SAP BO
Responsibilities
  • Understand why the customer purchased Alation and their desired business outcomes
  • Participate in account knowledge transfer sessions with Alation pre-sales and Professional Services
  • Partner with the account team to develop a long term success plan, and assist the customer in execution against that plan
  • Guide and assist customers with a variety of technical challenges, from architecture to adding new data sources to troubleshooting scripts
  • Lead customers through on-premise and cloud based product installation procedures
  • Conduct periodic training sessions in person or over a video conference
  • Aid in configuring single sign-on (SSO) authentication using SAML, LDAP, and/or SCIM
  • Configure out-of-box database, file system and Business Intelligence tool connectors
  • Produce sample scripts against the Alation REST API
  • Provide input on new features to Product Management
  • Document lessons learned, tips/tricks and contribute knowledge base articles
  • Participate in customer community forums
  • Monitor and provide input to Support cases

Alation provides an enterprise data intelligence platform used by over 500 enterprises, offering self-service analytics, cloud transformation, and data governance. The platform features a data catalog, data lineage, data quality, and connectors, empowering organizations to find, understand, and trust their data.

Company Stage

Series E

Total Funding

$315M

Headquarters

Redwood City, California

Founded

2012

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

16%

Benefits

Health and wellness package

Vacation and time off

401(k), performing bonus, and company equity

Promote from within; lunch and learns

Commuter benefit program, company outings, happy hours, certain meals provided

INACTIVE