Full-Time
Neurosciences Operations Manager
Posted on 5/9/2026
Beth Israel Lahey Health
10,001+ employees
Integrated health system delivering care, education
Compensation Overview
$90k - $125k/yr
Burlington, MA, USA
In Person
 Operations & Logistics (1) |
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- Bachelor’s degree preferred or minimum of 8 years experience in healthcare management
- Excellent interpersonal and communication skills
- A minimum of 10 years of relevant experience in the health care deliver industry including operations, strategic planning, financial analysis and project management
- Financial management and budgeting experience also required
- Responsible for department productivity and operational performance measures.
- Provides direction and guidance for all aspects of daily administration and management of department by creating and implementing substantive department systems, practices, policies and procedures (i.e. new information system department).
- Provides support to staff to enable them to provide safe, cost-effective health care that exceeds the expectations of Lahey’s patients.
- Facilitates compliance with all regulatory requirements — DPH, OSHA, JCAHO, HIPPA, etc. — in all clinical, business and financial practices within service-line
- Provides administrative guidance to lead techs and managers and others consisting of examining of operations flows, employing analytical judgment, managing projects, organizing resources, consulting and solving problems. Independently investigates and implements recommendations to the Service Line Director.
- Maintains open communications with physicians, staff and management.
- Develops work schedules to ensure proper staff coverage.
- Supervises and directs technologists and support staff engaged in creating images used in the diagnosis and treatment of diseases.
Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Cambridge, Massachusetts
Founded
2017
Simplify's Take
What believers are saying
- 74% of physicians reduce after-hours work, cutting burnout and turnover costs.
- 82% experience reduced cognitive load, boosting clinical outcomes and satisfaction.
- Heidi's scale supports 2 million weekly consults in 110 languages globally.
What critics are saying
- Heidi rollout displaces internal transcription staff, forcing layoffs in 3-6 months.
- Competitors like Mass General Brigham adopt Heidi, eroding BILH retention in 12 months.
- OCR scrutiny on AI hallucinations triggers HIPAA fines and tool decommissioning in 12-24 months.
What makes Beth Israel Lahey Health unique
- BILH rolls out Heidi's ambient AI scribing to 6,000 providers across 14 hospitals.
- Heidi achieves 89% satisfaction in note quality and 88% accuracy on complex terms.
- 90% of trial physicians report more eye contact and presence with patients.
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Benefits
Mental Health Support