Full-Time

Client Care Representative

Personal Lines

Posted on 11/20/2024

HUB

HUB

5,001-10,000 employees

Data & Analytics
Consumer Software
Fintech

Compensation Overview

$45k - $55kAnnually

+ Bonus + Commission

Entry, Junior

Abbotsford, BC, Canada

Onsite presence required.

Category
Customer Success Management
Sales & Account Management
Requirements
  • Minimum 1-year Personal Insurance experience
  • Level 2 General Insurance License is an asset, but not required
  • Desire and proactive ability to deliver exceptional client service
  • Demonstrated ability to work in a high-volume, fast paced team environment
  • Keen eye for detail and high sense of urgency
  • Strong communication skills in both written and verbal
  • Demonstrated ability to drive sales initiatives
  • Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)
Responsibilities
  • Engage with clients to understand and advise on their insurance needs to help develop the best coverage needed in all things Personal Insurance (habitational, travel, automobile)
  • Follow-up regularly on sales leads and referral prospects
  • Process and conduct renewals and ensure policies are processed and issued accurately in a timely manner
  • Achieve sales and retention goals and targets
  • Maintaining a high level of knowledge in all our Personal Lines and Auto products through continuous education and learning opportunities

Company Stage

N/A

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • HUB's strategic leadership appointments, like Tim DeSett and Lauren Melzer, indicate a strong focus on growth and innovation.
  • The company's continuous expansion through acquisitions suggests robust financial health and a commitment to broadening its service offerings.
  • HUB's emphasis on personalized solutions, such as the clinical informatics resources for employee benefits, enhances its appeal to a diverse client base.

What critics are saying

  • Frequent acquisitions may lead to integration challenges and potential cultural clashes within the organization.
  • The competitive insurance brokerage landscape requires HUB to continuously innovate to maintain its market position.

What makes HUB unique

  • HUB International's aggressive acquisition strategy, including recent purchases of Wade Associates and WestStar Insurance, positions it as a dominant player in the insurance brokerage market.
  • The introduction of HUB Infused Analytics™ Data Suite for personalized employee benefits showcases HUB's commitment to leveraging data analytics for client advantage.
  • HUB's expansion into niche markets, such as aviation risk advisory services for affluent clients, differentiates it from traditional insurance brokers.

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