U.S. Refurbishment Operations Manager
Confirmed live in the last 24 hours
Back Market

501-1,000 employees

Internet Marketplace Platforms
Company Overview
Back Market, a certified B-Corp, is a global leader in the refurbished electronics marketplace, committed to making refurbished tech trustworthy, reliable, and affordable. With a clear focus on sustainability, the company actively contributes to reducing electronic waste and environmental impact, while also advocating for the Right to Repair in the tech industry. Having raised 884M€ and serving over 10 million customers worldwide, Back Market demonstrates a strong competitive advantage through its high-quality refurbished products, educational resources, and robust sustainability practices.
Consumer Goods

Company Stage

Series E

Total Funding

$1B

Founded

2014

Headquarters

Paris, France

Growth & Insights
Headcount

6 month growth

3%

1 year growth

0%

2 year growth

20%
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
Operations & Logistics
Requirements
  • Strong experience in the electronic repair and maintenance industry (5+ years)
  • Deep knowledge of the best tools and software for delivering high-quality refurbished electronic products
  • Passion for technology and eagerness to gain knowledge about new electronic devices
  • Industrial thinking mindset to help sellers deploy optimization plans at scale
  • Entrepreneurial mindset, open-minded, team player, and bias towards action
  • Strong analytical skills
Responsibilities
  • Advise sellers on optimizing manufacturing processes
  • Establish and cultivate a comprehensive knowledge network for sellers
  • Conduct regular mystery orders to assess product quality
  • Identify, prioritize, and execute factory visits to audit seller quality
  • Equip Seller Success Managers with valuable insights
  • Curate a catalog featuring key components, machines, and software for sellers
  • Highlight technological expertise through various channels
  • Architect and establish a state-of-the-art Lab
  • Coordinate discovery workshops with clients, prospects, and sellers
  • Drive the enhancement of Brand Equity through strategic initiatives and communication efforts
Desired Qualifications
  • Passion for communicating in public settings
  • Professional development programs, internal mobility, and career growth opportunities