Systems Integration Specialist/Deployment Technician

Responsibilities & Qualifications

RESPONSIBILITIES

• Obtains/Maintains a SME expertise on FDS-IM FuelsConnect solution, common Automatic Tank Gauging architecture, Inventory Management, and related enterprise fuel monitoring systems.
• Provides installation, configuration, maintenance, and operational support of specialized FuelsConnect software solution. To include installation, configuration and commissioning of the onsite Cellular devices and antenna packages.
• Install and position Cellular antennas on DLA buildings using a ladder.
• Provides on-site support assistance in conjunction with FuelsConnect, and ATG replacements associated with the FDS-IM Solution.
• This position supports a federal customer and requires either US citizen or permanent resident with the ability to pass background investigation and achieve the necessary security clearance.
• Provides technical and functional on-site support to DLA customers providing; the initial onsite set-up of the application and hardware, provides support for the applications upgrades, interfaces, hardware, configuration, and inventory monitoring reconciliations for the DLA Energy capitalized accounts.
• Provides onsite security configuration support in compliance with DISA security postures established for the system configurations. Assisting with identifying, training and compliance of site responsibility items, as well as providing necessary support to help locations incorporate this system and established security documentation into their local site accreditation package if necessary.
• Provides onsite training, tailored to the needs of the fuels inventory and resource manager budget officers managing fuels from an inventory perspective.
• Provides detailed reports and other related documents to the site visit for both the internal and external customers to document the level of effort within the established contract service level of agreements and key performance indicators.
• Document slow performing application areas and determine bottlenecks and opportunities for performance enhancements.
• Tune systems for optimal performance and characterize systems on multiple platforms.
• Coordinate with client and team members and resolve issues, reduce risk, and enhance user satisfaction.
• Support project lifecycle from commencement to completion.
• Troubleshoot system operating deficiencies and assess corrective alternatives.
• Interact with program area staff to take corrective action against system warranty issues.
• Write content for new policies, procedures, and services.
• Coordinate with application services and to implement all integration strategies and administer integration of all applications.
• Provide support to all window applications and ensure appropriate integration of various technologies.
• Maintain knowledge on all new technology and provide required training and coordinate with various teams to provide support to all new acquired sites.

REQUIRED QUALIFICATIONS

• Active Secret clearance or ability to obtain.
• Must have one of the following approved DOD 8570 IAT II certifications upon hire:
  • CCNP Security
  • CySA+
  • GICSP
  • GSEC
  • Security+ CE
  • SSCP
  • CND

• At least one of the following computing environment certifications required upon hire:
  • Windows
  • Linux
• Candidate must possess a minimum of 3 years relevant experience.
• Must be able to multi-task multiple high priority items with the ability to properly prioritize.
• Must be willing to travel a minimum of 90%, work weekends, and nights.
• Previous experience in customer support, or related fields involving interaction with people

Overview

We are seeking a Systems Integration Specialist / Deployment Technician to join our team supporting the Fuels Depot System – Inventory Monitoring solution (FDS-IM) contract. The Systems Integration Specialist need to have an expanded background and skill set, along with the ability to quickly learn the IT and cellular support efforts within FDS-IM Program for the Defense Logistics Agency (DLA) and Defense Logistics Agency Energy (DLAE). The candidate will be required to travel worldwide in support of the DLA customer.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

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The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

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Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Candidates must reside in one of our approved hiring states within the United States. 
• Type of environment: Office, Remote, Varies
• Noise level: (Low, Medium, High)
• Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: approximately 90%

List of Approved States:

AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MA, MI, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, D.C, WV, WI, WY.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

• US Citizenship  
• Secret (IT-II) clearance or ability to obtain
• U.S. Passport ability to obtain  

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact [email protected] for assistance.remote #telework #linkedin

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