Global Education Advisor

Title:                                     Global Education Advisor

Direct Supervisor               Director, Global Education Office

Status:                                    Full time, Exempt                 Grade                

Division                                  TBD                                         Department Global Education Office

No. Direct Reports               0                                              Target Weekly Hours 40  

Location:                               Main Campus

Benefits Eligibility            

JOB SUMMARY

Provides programmatic and operational support to serve the multifaceted needs of students studying and interning abroad. Manages the flow of communication between students, the Global Education Office, other offices at Marymount, faculty, academic advisors, and international partners. Provides support in marketing and outreach for study abroad programs to maximize student enrollment and retention.

MAJOR DUTIES AND RESPONSIBILITIES

Assist students with the application and selection process and act as the liaison with partner institutions in their designated region regarding student support and service

Organize recruitment and cross-cultural programming for education abroad programs, communicate with program representatives and partner institutions, and resolve curricular issues in cooperation with students and their academic advisors

WORK INTERACTIONS

Reporting to the Director of the Global Education Office, the Global Education Advisor develops and maintains a complete knowledge of a portfolio of programs and devotes time to student information sessions, program-specific orientations, and outreach events promoting education and internship abroad programs

They exhibit empathy and enthusiasm in interactions with students and apply a high level of professionalism to their interactions with all campus and international partners

ADVISING

• Guides students on the selection of appropriate education abroad programs with regard to academic, intercultural, personal, and professional goals
• Advises students on the application process and logistics
• Reviews and processes student applications
• Conducts information sessions and group advising for prospective students on programs in their assigned portfolio
• Provides support and addresses disciplinary, emotional, or physical issues with students to ensure preparedness to participate
• Conducts general and region, country, and program-specific orientations
• Communicates with academic advisors in order to assist students as they coordinate approvals for Marymount academic credit for their education abroad coursework and facilitate initial steps in the final award of credit transfer
• Provides comprehensive support services to students abroad including advising and assistance in resolving issues relating to cultural adjustment, housing concerns, academic expectations, program policies, etc
• Responds to inquiries from parents/families, faculty, and staff on student-related matters

OTHER DUTIES AND ASSIGNMENTS

• Performs other duties as assigned.

JOB REQUIREMENTS

Education                                            Bachelor’s degree – preference for a Master’s degree in international education, higher education administration, or a related field

Experience                                         1 to 3 years of program coordination experience; working in Higher Ed a plus. Experience studying, working, and/or living abroad. Ability to thrive and adapt in a demanding team-oriented work environment with changing demands and priorities, while managing a variety of complex and overlapping tasks. Excellent oral and written skills with demonstrated ability to communicate effectively with a diverse group of students, parents, faculty, and university administrators in order to facilitate a successful education abroad.  Commitment to justice, diversity, equity, and inclusion

Licenses or Certifications                  None.

Financial Responsibility                     None.

Supervision                                          No.

Special Knowledge                              Event planning and logistics; transcript evaluation; academic program knowledge; career development training.

SPECIAL WORKING CONDITIONS

• None

EMPLOYEE ACKNOWLEDGMENT

I have received this job description and I understand my job duties and responsibilities.  I am able to perform the essential functions as outlined.  If I have any question about job duties not specified on this description that I am asked to perform, I should discuss them with my immediate supervisor.

I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.  I have discussed any questions about this job description prior to signing this form.

Marymount University is an equal opportunity employer. Marymount University does not discriminate on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity and expression, marital status, pregnancy, veteran status or any other protected bases under applicable federal and local laws and regulations in any of its programs or its activities, including employment and admission.  The university also expressly prohibits any form of sex discrimination and sexual misconduct including sexual harassment, dating and domestic violence, rape, sexual assault, sexual exploitation and stalking in any of its programs or activities, including employment and admission.  For more information, please visit:  https://marymount.edu/student-life/health-wellness/title-ix-2/