Travel Analyst

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

We are looking for the Regional Travel Analyst to join our Jabil team!

The Regional Travel Analyst will provide regional support and governance for the Global Travel program.  Responsibilities of this position include matters related to the corporate travel program including policy compliance, travel technology, travel coordinator support, reporting, as well as being the primary contact for travel and supplier issues. This position requires in-depth knowledge of the corporate travel industry, online booking tools, GDS systems, data analytics, travel supplier relations, and airline/hotel sourcing. As part of the Global Travel team, this position will support travel operations and other Procurement-related duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides guidance, technical support, and training to regional travel coordinators and travelers. Has expert knowledge and is a strong advocate of the corporate travel policy and compliance.

• Participates in all regional travel management company (agency) operations calls and onsite meetings (if local) between TMC and local TC or office manager within each country. Provides recommendation for issue resolution.

• Supports and liaises with all regional travel suppliers on issue resolution (i.e. traveler complaints, hotel billing issues, agency invoicing issues, car rental accidents, etc.)

• Updates issues log with new issues and resolutions.

• Develop and run scheduled and ad-hoc reports from all travel-related systems.

• Provide local / regional hotel recommendations for global hotel program.

• Participates or leads special projects as requested.

• Escalate issues as required to Global Travel Operations Supervisor.

• Monitor unused tickets and action exchange process with travel agency to prevent loss of funds.

• Record air, car, hotel savings and upload quarterly to designated platform.

• Maintain the Global Travel intranet site.

• Provide secondary support for Concur Request and Travel tools.

• Comply and follow all procedures within the company security policy.

KNOWLEDGE REQUIREMENTS

• Understanding of Travel Industry terms and concepts.

• Knowledge of account and operations management, sales, and implementation.

• Highly effective problem-solving skills.

• Strategic relationship management skills and conflict resolution.

• Ability to work independently, developing strategies and action plans for implementation of goals and objectives.

• Ability to work under pressure and on multiple projects simultaneously.

• Strong project and organizational skills.

• Must be able to produce accurate and effective documents, spreadsheets, presentations and other materials as needed.

• Must be able to effectively communicate and interact with suppliers, travelers, travel coordinators, leadership and the Global Travel team.

• Proficiency in use of personal computers, Microsoft Office products (Excel, Word, PowerPoint, MS SharePoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

• Associate’s Degree Preferred.

• 5-years work-related experience required, preferably in corporate travel industry obtained through agency, hotel, airline, or corporate procurement involvement.

• Preferred experience in travel operations or an equivalent combination of education, training, and experience.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong