Full-Time
Office Service Representative 2
Updated on 8/1/2026
Deadline 7/15/27
Canon Business Process Services
No salary listed
San Francisco, CA, USA
In Person
Category
 Clerical & Data Entry (1) |
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Required Skills
Inventory Management
Customer Service
Requirements
- A high school diploma or equivalent is required.
- Two to five years of experience working in a mailroom or professional office environment is required.
- Knowledge of metering, weighing, logging, and other shipping procedures is required.
- Proficiency in computer skills is preferred.
- Ability to perform routine and some complex functions of fax, scanner, metering, stamping, tracking, photocopying, and color-copying equipment and systems is required.
- A professional attitude and appearance are required.
- Ability to work overtime and meet deadlines is required.
- Ability to regularly twist, turn, squat, bend, reach, lift, and spend prolonged periods sitting, standing, or walking is required.
- Ability to regularly lift and carry up to 20 pounds and move more than 50 pounds using a mail cart is required.
- Ability to occasionally lift up to 50 pounds and climb stairs is required.
- Frequent use of hand and foot controls is required.
Responsibilities
- Ensure total customer satisfaction by understanding customer expectations, proactively identifying and resolving problems, and maximizing opportunities to build relationships.
- Receive, sort, and deliver incoming mail and packages according to assigned floors and established time frames.
- Wrap, seal, weigh, apply postage to, and dispatch outgoing mail and packages in accordance with postal regulations.
- Prepare special outgoing interoffice pouches for client affiliates as scheduled, when applicable.
- Package and process outgoing overnight items such as Federal Express and UPS shipments to meet client and vendor deadlines.
- Log and deliver incoming overnight packages within established time frames.
- Log incoming and outgoing items and review them for accuracy and completeness.
- Organize and distribute supplies to client employees, verify and log orders upon delivery, monitor copy-supply inventory, stock paper and toner, and maintain the supply area.
- Handle items for distribution to some or all client employees, affiliates, and dealers.
- Estimate runtime for small to medium photocopy jobs, check copies for quality and accuracy, produce bound copies when requested, and deliver and pick up copy jobs.
- Perform minor photocopier maintenance, including resolving paper jams, placing service calls, and conducting routine cleaning.
- Operate facsimile machines to send and receive facsimiles, maintain accurate logs, enter facsimile data for client chargeback when appropriate, generate activity and confirmation reports, and confirm receipt as necessary.
- Prepare monthly production and volume reports to measure productivity and prepare billing charges.
- Perform administrative duties including inserting, copying, photocopying, and faxing.
- Set up and maintain client kitchen areas and conference rooms, order food, and make coffee as directed by the Site Manager.
- Provide reception services including answering telephones, taking messages, and greeting visitors as directed by the Site Manager.
- Move boxes, supplies, or furniture and replace light bulbs as directed by the Site Manager.
- Perform document scanning as directed by the Site Manager.
- Prepare outgoing items for shipping as directed by the Site Manager.
- Learn new features and functionalities of copying machines, faxing, scanning, and shipping equipment as introduced at the site.
- Perform additional duties as assigned.