Full-Time

Client Success Lead

Confirmed live in the last 24 hours

dunnhumby

dunnhumby

1,001-5,000 employees

Customer data analytics for retail optimization

Data & Analytics
Consulting
Venture Capital
Consumer Goods

Senior, Expert

London, UK

Category
Customer Success Management
Sales & Account Management
Required Skills
Data Analysis
Requirements
  • You have evidence of building and managing strong relationships with stakeholders
  • Understanding of the Retail/CPG industry
  • Relevant work experience
  • Bachelor’s degree or equivalent in any subject
Responsibilities
  • Build relationships with both new and existing stakeholders, establishing trust, displaying empathy and becoming a trusted partner to your portfolio of clients
  • Solutions focussed approach to client challenges, with rigorous follow through and commitment to clients
  • Resilient & adaptable, able to show lateral thinking and a willingness to try new approaches
  • Proactively translate data into insight with clear, actionable recommendations for clients
  • Commercially aware & curious to discover and qualify new opportunities
  • Able to communicate impactfully with a clear & concise approach, whilst adopting a challenger mentality and influence where appropriate

dunnhumby specializes in Customer Data Science, focusing on enhancing customer experiences for retailers and brands through data analysis. The company uses advanced analytics to interpret customer behavior, preferences, and trends, which allows clients to implement targeted marketing campaigns. Instead of storing personal data, dunnhumby analyzes data using unique identifiers from browsers and devices to derive insights. Its services include media solutions, customer insights, and personalized marketing strategies, all aimed at improving customer engagement and driving sales. Additionally, dunnhumby Ventures invests in early-stage retail technology startups, ensuring the company remains at the forefront of retail innovation. The main goal of dunnhumby is to empower businesses to create better customer experiences through data-driven strategies.

Company Stage

Acquired

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

1989

Simplify Jobs

Simplify's Take

What believers are saying

  • Real-time data analytics partnerships enhance dunnhumby's market adaptability.
  • AI-powered tools position dunnhumby as a leader in competitive retail analysis.
  • The Retail Innovation Network fosters collaboration, boosting innovation in retail technology.

What critics are saying

  • Departure of key media team member may disrupt dunnhumby's media strategy.
  • Challenges in integrating startups with enterprises could misalign innovation goals.
  • Data privacy concerns may arise from partnerships, affecting client trust.

What makes dunnhumby unique

  • dunnhumby leverages AI to optimize product selection and inventory management.
  • The company offers a unique Competitive Threat Evaluator for strategic market insights.
  • dunnhumby partners with startups through its Retail Innovation Network to drive retail tech.

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Benefits

Flexible Work Hours

Unlimited Paid Time Off

Remote Work Options