It’s an exciting time at SafeBase. In just two years, we’ve grown to over 200 customers (including LinkedIn, Jamf, Instacart, ClickUp, Postman, Fullstory, and Mindbody). We have 20x-ed our ARR in the last year, tripled our headcount since the start of 2022, and raised an $18M Series A round from NEA.
Our team is curious, supportive, and innovative. We are a remote-first company that prides ourselves on having a fun and a collaborative work environment.
We value trust - it sits at the core of our product, mission and values. Trust allows us to put ego aside, roll up our sleeves, and ask tough questions. Trust means that everyone feels safe bringing their authentic voice and experience to the table. Trust enables us to approach problems together as one team.
SafeBase operates as a fully-remote and global team united by a single mission: to help our customers build and maintain trust.
Want to join us? We’re looking for a few brilliant team members to hop on our rocket ship.
How you’ll make an impact:
- You will be obsessive about our most important assets – our customers – and build scalable processes to drive team strategy and success.
- Work directly with SafeBase customers to ensure retention, long lasting relationships, and desired measurable outcomes.
- Lead and develop our all-star Customer Success Managers; scale the team to meet the needs of our customers and business goals.
- Be responsible for key performance metrics including logo and revenue retention, product usage, NPS, and customer health.
- Work proactively with your team and cross functionally to improve the performance and usage of SafeBase’s product and services.
We’re looking for someone has:
- A strong passion for ensuring customer satisfaction, retention, and success.
- Hands on leadership experience at a high growth SaaS company.
- Entrepreneurial mindset - previous experience as an early joiner in a technology startup or evidence that you are scrappy with a "get-it-done" attitude. You thrive in an ambiguous environment and you enjoy leading people towards a common goal.
- Excellent communication and leadership skills.
- Initiative – Recognizes opportunities and initiates actions to capitalize on them by looking for a new and productive ways to make an impact.
- Excellent analytical and problem-solving skills.
Salary range for this position is 130-160K depending on experience and expertise
Job descriptions are just a description. SafeBase is full of curious optimizers, which is why we value unique experiences, abilities and opinions. If this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for.
Our Benefits:
- Medical, dental and vision coverage
- 6% 401k match
- Work-from-home setup stipend
- Flexible working hours
- Equity in our company
- Generous time off and parental leave policies
Get to Know SafeBase!
What is SafeBase? SafeBase’s Smart Trust Center is a centralized source of truth for an organization’s security and compliance information. Our Trust Center makes it easy for companies to build and maintain trust with customers and prospects, while streamlining security workflows behind the scenes with smart features like automated NDAs and CRM integrations. We’re solving problems that have plagued the industry for years, and customers often tell us "I wish I had SafeBase sooner." You can check out an example Trust Center here: https://linkedin.safebase.us/
Remote @ SafeBase
Our team is curious, supportive, and innovative. We are a remote-first company that prides ourselves on having a fun and collaborative work environment. We believe that working remotely shouldn’t cause any barriers to a great employee experience, so from onboarding to day to day operations, when you work remotely at SafeBase your colleagues and leaders are only as far as a *virtual* tap on the shoulder away.
Core Values: Transparency + Respect + Uniquely You + Self-Motivated + Teamwork = TRUST
We value trust - it sits at the core of our product, mission and values. Trust allows us to put ego aside, roll up our sleeves, and ask tough questions. Trust means that everyone feels safe bringing their authentic voice and experience to the table. Trust enables us to approach problems together as one team.
If you are not excited yet — check feel free to learn more about SafeBase and our culture here: https://safebase.io/about
We cannot wait to hear from you!
