Full-Time
Senior Product Designer
SuperDial
51-200 employees
Performance-based medical billing and negotiation
Compensation Overview
$100k - $150k/yr
Burlingame, CA, USA
In Person
 UI/UX & Design (1) |
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- 5+ years of product design experience at a high-growth SaaS or AI company
- Proven experience building or leading major design system overhauls
- Exceptional systems thinking – you can bring order to ambiguity and design for scalability
- Demonstrated ability to distill high-noise information into clear workflows and prioritized problems
- Strong product sensibility and ability to balance user needs with technical tradeoffs
- Solid understanding of front-end implementation and how design decisions impact engineering cost, complexity, and performance
- Highly proficient in Figma (components, variants, auto layout, tokens) and modern prototyping tools (e.g. Framer, Principle)
- Working familiarity with design system frameworks and concepts like responsive design, accessibility, and interaction states
- Excellent communication skills and ability to align design rationale with business and technical goals
- Lead end-to-end design from research and synthesis to prototyping and final polish
- Translate complex healthcare workflows into simple, intuitive interfaces
- Break down ambiguous problem areas into clear, structured opportunities and user flows without needing heavy direction
- Develop and evolve our design system to ensure consistency and scalability
- Partner with GTM and marketing teams to design brand-aligned visuals and customer-facing materials
- Collaborate cross-functionally to shape product strategy and roadmap
- Raise the design bar across the company by modeling strong product thinking and execution
- Experience with enterprise or workflow-heavy products
- Familiarity with revenue cycle management, healthcare operations, or other regulated environments
- A hybrid skillset across product and brand design
SuperDial helps individuals and healthcare providers manage and reduce medical expenses by specializing in out-of-network claims and medical bill negotiations. It handles both paid and unpaid bills with a performance-based fee structure. For paid bills, it files claims with the client’s insurer to seek approval and reimbursement. For unpaid bills, it negotiates with healthcare providers and debt collectors to lower the amount owed. Fees are 9.5% of the reimbursed amount once a claim is approved, or 25% of the amount saved through negotiation, and clients pay only when savings or reductions are achieved. The company differentiates itself by combining insurance-claim filing and bill negotiation under a contingency-based model, serving patients, out-of-network providers, and enterprises looking to control healthcare costs. Its goal is to deliver financial relief and lower medical expenses for its clients.
Company Size
51-200
Company Stage
Debt Financing
Total Funding
$19.2M
Headquarters
San Francisco, California
Founded
2021
Simplify's Take
What believers are saying
- AI voice agents market projected to grow 38% annually through 2030, positioning SuperDial for significant market share capture.
- Omega Healthcare partnership signals enterprise adoption of modular AI solutions, enabling faster deployment across provider networks.
- EHR integration expansion captures downstream revenue cycle workflows and increases customer switching costs.
What critics are saying
- UnitedHealthcare and Anthem deploy proprietary AI blocking automated calls, rendering SuperDial ineffective for 70% of workflows.
- Omega Healthcare internally develops competing voice AI post-partnership, reducing revenue 35% from key RCM clients.
- Cartesia AI IP infringement lawsuit blocks EHR integrations, forcing costly reengineering and delaying product roadmap.
What makes SuperDial unique
- SuperDial automates high-volume healthcare admin calls with HIPAA-compliant voice AI agents handling benefits verification and claims follow-up.
- MajorBoost acquisition enhances IVR navigation and hold-time management, addressing specific pain points competitors haven't solved at scale.
- Proprietary dataset from 1M+ calls enables payer-specific model training competitors cannot easily replicate.
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Growth & Insights and Company News
6 month growth
↓ -8%1 year growth
↓ -9%2 year growth
↓ -11%SuperDial, a healthcare automation platform, has partnered with Omega Healthcare to integrate its voice AI automation technology into Omega's agentic AI platform. The collaboration aims to reduce administrative burdens and accelerate revenue cycle operations for healthcare providers. SuperDial's HIPAA and SOC 2 Type 2-compliant voice agents automate outbound calls to insurers, handling tasks like benefits verification, prior authorisation, claims follow-up and provider credentialing. The agents navigate phone trees, wait on hold and conduct live conversations with payer representatives. Omega Healthcare selected SuperDial for its demonstrated performance and ability to streamline operations. The partnership combines SuperDial's voice automation with Omega's human-in-the-loop expertise, enabling faster deployment of revenue cycle solutions to customers across the healthcare ecosystem.
SuperDial secured $15 million to automate US healthcare's $150 billion admin costs using AI voice agents, aiming for efficiency and savings. The funding, led by SignalFire, includes $3 million in venture debt. SuperDial's AI handles tasks like benefits verification and claims follow-up, offering up to three times cost savings. The company plans to expand beyond voice automation, targeting deeper EHR integration and new workflows. The AI voice agents market is projected to grow nearly 38% annually through 2030.
SuperDial has raised $15 million to expand its voice AI platform, which automates costly administrative phone calls in healthcare. The Series A round, comprising both debt and equity, was led by SignalFire with participation from Slow Ventures, Box Group, and Scrub Capital. This includes $3 million in venture debt for R&D and market initiatives. SuperDial has now secured over $20 million in total funding. This is one of the first investments from SignalFire's new $1 billion applied AI fund.
At the AI Engineer Summit in New York City last week, SuperDial was among the presenters.
SuperDial has acquired MajorBoost to enhance its voice AI capabilities for healthcare organizations. This acquisition will improve SuperDial's automated phone call services, particularly in navigating insurance IVR systems and hold times. The integration aims to boost operational efficiency in revenue cycle management, offering significant cost savings and productivity gains for healthcare providers.