Client Partner
Confirmed live in the last 24 hours
Acqueon

201-500 employees

AI-powered customer engagement and revenue generation platform
Company Overview
Acqueon stands out as a leading Customer Engagement platform, offering comprehensive solutions for revenue generation and recovery for B2C enterprises. The company's advanced technology, including AI-powered Call Summarization and predictive analytics, integrates seamlessly with major systems of record, enabling proactive customer engagement and maximizing revenue potential. Acqueon's commitment to customer service, evidenced by their responsive support team and user-friendly applications, further enhances their competitive advantage in the industry.
AI & Machine Learning
Financial Services
Government & Public Sector

Company Stage

Private

Total Funding

N/A

Founded

2019

Headquarters

Dallas, Texas

Growth & Insights
Headcount

6 month growth

8%

1 year growth

15%

2 year growth

19%
Locations
Dallas, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Salesforce
Marketing
CategoriesNew
Sales & Account Management
Requirements
  • 10+ years working with B2B SaaS enterprise customers in a Sales/Client Partner role
  • Successful track record of managing and working with Enterprise customers, especially in Banking, Insurance, Healthcare and other B2C oriented industries
  • Contact Center operations experience highly desirable
  • Experience in working with complex, multi-divisional, multi-geography customers
  • Proficiency in multi-tasking, prioritization, attention to detail, and organization
  • Ability to influence through persuasion, negotiation, and consensus-building
  • Strong empathy for customers
  • Impressive executive presence and communication/presentation skills
  • Passion for technology and for being a part of a fast-growing SaaS start-up
  • Experience working with cross-functional teams (e.g. Sales, Product, Engineering, Services)
  • Familiarity with Salesforce CRM, ZoomInfo and other sales, prospecting tools
  • Analytical and process-oriented mind-set
  • Relevant Bachelor’s &/or Master’s degree, MBA desirable
  • Strong decision-making skills
  • Self-driven, proactive nature
  • Ability to work on-site at Acqueon's Dallas location
Responsibilities
  • Develop and nurture strong relationships with key stakeholders at the enterprise level
  • Expand Acqueon’s relationships and elevate the scope and depth of relationships with senior leadership in those customers
  • Serve as the main point of contact for clients, understanding their business objectives, and aligning our solutions with their strategic goals
  • Provide leadership to Acqueon resources spanning departments such as customer success, delivery, support etc
  • Be the trusted partner for the customer on their use-cases and product functionality
  • Conduct in-depth needs analysis to identify opportunities for our SaaS solutions to add value to the client's operations
  • Collaborate with internal teams, including product development and customer support, to tailor solutions to meet client requirements
  • Drive revenue growth within an assigned set of accounts (territory)
  • Prepare, implement, and execute strategic account plans and update at a set cadence
  • Manage an enterprise book of customers and be responsible for revenue retention & growth
  • Identify upsell and cross-sell opportunities based on client needs and usage patterns
  • Collaborate with sales and marketing teams to develop strategies for expanding the scope of our services within existing accounts
  • Collaborate with the Customer Success team to increase renewal rates and track accounts to identify churn risk and work proactively to eliminate risk
  • Act as a client advocate within the organization, ensuring that client feedback is communicated and addressed effectively
  • Proactively identify opportunities for client testimonials, case studies, and references
Desired Qualifications
  • Relevant Bachelor’s &/or Master’s degree, MBA desirable