Full-Time
Account Manager
Must be in Australia
Posted on 8/20/2025
Logixboard
11-50 employees
SaaS shipment visibility for freight forwarders
No salary listed
Remote in Australia
Hybrid
Remote in Australia; occasional in-person travel 1–2 times per quarter.
 Sales & Account Management (2) |
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- 5+ years of experience in Account Management or Sales within a Freight Forwarder or Logistics Service Provider (LSP); SaaS experience is a strong plus
- Proven success managing a portfolio of 50+ customers, including prioritization and tiering strategies
- Experience managing customer relationships and closing deals in a remote environment
- Familiarity with SMB, Mid-Market, and MM+ customer segments
- Confidence communicating with VP and Director-level stakeholders, especially in revenue-related conversations
- Skilled in delivering engaging, web-based product demonstrations to global audiences
- Ability to interpret and use data to drive customer outcomes and internal decision-making
- Excellent written and verbal communication skills
- A strong sense of curiosity and commitment to ongoing learning and growth
- Highly coachable and receptive to constructive feedback
- Proficiency with CRM tools, especially Salesforce
- Travel periodically (1-2 times per quarter) to meet customers in person, deepen relationships, and support successful platform adoption is shown in responsibilities but is not a requirement
- Own and manage contract renewals, upsells, and expansion opportunities within your customer portfolio
- Build strong relationships with key stakeholders while executing a structured communication and engagement strategy
- Drive customer value and product adoption by delivering strategic guidance, identifying risks, and surfacing growth opportunities
- Become a product expert and advise customers on how to leverage the platform to achieve their business goals
- Partner with the Customer Enablement team to enhance product knowledge, encourage adoption, and improve retention
- Execute a complete sales motion - from prospecting through closing - within your existing book of business
- Maintain an accurate and up-to-date pipeline in Salesforce for all renewal and growth activities
- Lead executive business reviews to align on strategic goals, demonstrate value, and refine success plans
- Conduct regular meetings with clients for product demos, strategic discussions, and engagement touchpoints
- SaaS experience is a strong plus
- Previous experience in a startup environment is a plus
- Proficiency with CRM tools in general (e.g., Salesforce) is desirable but since Salesforce is in requirements, this item may be duplicative; included as desirable to reflect preference
- Experience working with freight forwarding or logistics service providers in a growth-focused role is desirable
Logixboard provides shipment visibility software for freight forwarders through a subscription SaaS platform. It aggregates carrier data into a cloud dashboard and a customer portal to deliver real-time shipment tracking, digital documents, and messaging for both field users and customers. The platform is built to scale from small family-run forwarders to large multinational ones, with features tailored to LSP workflows. The goal is to help freight forwarders offer timely updates and streamlined operations, improving service quality and competitiveness in the logistics market.
Company Size
11-50
Company Stage
Series B
Total Funding
$50.3M
Headquarters
Seattle, Washington
Founded
2016
Simplify's Take
What believers are saying
- $32M Series B from Insight Partners fuels engineering hires and feature expansions.
- Partnerships with Transolve Global and Offshore Business Processing drive adoption.
- Platform grows to 15 countries with 100+ employees for global scaling.
What critics are saying
- Flexport bundles free visibility tools, churning 20-30% of mid-sized LSPs.
- WiseTech CargoWise adds native portals, capturing 40% of TMS-linked forwarders.
- Payments feature misses Q3 2026 launch due to FinCEN regulations.
What makes Logixboard unique
- White-labeled platform integrates with TMS for real-time shipment visibility.
- Single pane unifies tracking, bookings, analytics, and inventory management.
- Launches in weeks with minimal client effort for branded customer portals.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Remote Work Options
Parental Leave
Flexible Work Hours
Paid Vacation
Professional Development Budget
Home Office Stipend
Growth & Insights and Company News
6 month growth
↑ 2%1 year growth
↑ 5%2 year growth
↓ -2%The Seattle waterfront and Port of Seattle properties, with a container ship and West Seattle in the background. (GeekWire Photo / Taylor Soper)Buoyed by longtime logistics giants such as Amazon and the rapid rise of trucking startup Convoy, the Seattle region has emerged as a major epicenter for supply chain software innovation.There are at least 15 startups in the Seattle area (listed below) that develop logistics software to help companies move and manage physical goods.The supply chain talent pool in Seattle has a unique blend of “technical skill and customer focus required to win in today’s economy,” said Jason Murray, a former Amazon vice president and co-founder of Seattle-based shipping logistics startup Shipium.That talent can be traced back to global corporations in Seattle such as Starbucks, Costco, Expeditors, and Amazon.The city has an abundance of “supply chain awareness,” said Dan Lewis, co-founder and former CEO of Convoy, a one-time darling of Seattle’s startup scene that raised investment from the likes of Jeff Bezos and Bill Gates. The digital trucking marketplace was valued at more than $3 billion before shutting down in 2023 and selling its assets to Flexport, which re-launched the platform this year and has a Seattle-area satellite office.The supply chain crisis during the pandemic, along with advances in mobile, AI, and other software-related technologies, has driven interest and funding to logistics startups, Lewis said. Lewis and his co-founder Grant Goodale cut their teeth at Amazon before launching Convoy in 2015.Other Amazon leaders have taken the startup leap into logistics in Seattle, including Dave Clark, the former Amazon Worldwide Consumer CEO who just raised $100 million for Auger, a supply chain tech startup.An Amazon electric van in Seattle. (GeekWire Photo / Kurt Schlosser)Clark, who was recently based in Dallas, returned to the Seattle area to launch Auger.“I think some of the best talent in the world for this particular problem space lives in Seattle,” he told GeekWire in October.Bryan Lacaillade is another former Amazonian now leading a Seattle-area logistics startup, launching Freightmate earlier this year.“Seattle’s logistics tech ecosystem is truly world-class and was the primary reason we chose to launch Freightmate here,” said Lacaillade, who previously worked at Flexport.Mo Afshar, CEO of Pipe17, a Seattle e-commerce operations startup, said the physical proximity to Amazon gives his company an advantage.“Amazon has defined a lot of what logistics means in the modern world, so being in the same city really makes a difference,” he said. Seattle has built a reputation around the country as a hub for logistics tech talent
That’s why Transolve Global Pty Ltd has partnered with Logixboard, a digital platform that will further enable Transolve Global Pty Ltd to deliver the confluence of first-rate service, strategy, support and operational efficiency to you.
Imagine a world where 3PLs and freight forwarders can do business with little to no interruptions. Business is booming. Freight is being moved. Communication is fast and clear — no more silos. Individuals can combine their own expertise with technology. Visibility is transparent from beginning to end. And at the end of the day, all of this success trickles down to the freight forwarder’s customers
The latest highlights and hottest startups from the GeekWire 200 , our monthly ranking of Pacific Northwest tech companies. Click here for the full GeekWire 200 ranking . The top ten GeekWire 200 startups at the end of 2021 and in the third quarter of 2022
As traditional offline and paper processes fail to keep up with demands for speed and visibility, some freight and logistics companies have incorporated new high-tech solutions to streamline operations. But many have also been hesitant. With changes accelerating and investment pouring in, freight forwarders need to start digitizing now to remain competitive and thrive in the imminent digitized logistics environment