We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

Tripadvisor’s global cruise business includes Cruise Critic, the world’s largest cruise reviews and information site, offering a comprehensive resource for cruise travelers which covers audiences from first-time cruisers to avid cruise enthusiasts. Cruise Critic features more than 350,000 cruise reviews and hosts the world’s largest online cruise community.

Are you excited about designing experiences that are changing the way people travel? Do you love doing work that is inspiring, innovative, and intuitive? Are you ready to help craft experiences that will define the future of the cruise travel journey? As Senior UX Designer, Cruise, you’ll be responsible for creating delightful, useful, and usable digital solutions that help every traveler plan and make memorable cruise experiences. You will translate business and user goals into impactful and user-centric designs, which includes but not limited to wireframing, prototyping, user testing, and visual design. As a part of the design team, you will partner with product managers, developers, marketing, and other designers, while managing the user experience for an area of the business.

What You’ll Do

• Lead the full UX design cycle for your area of the business, from discovery and definition to implementation and testing. 

• Collaborate with internal stakeholders and team members to brainstorm new products, features, and functionality that enhance our web experiences with a mobile-first lens.

• Partner closely with product and engineering to translate business and user goals into elegant and practical designs that can deliver on key business and user metrics.

• Ensure designs and user interfaces convey consistent, data-driven solutions across all platforms, and are in alignment with core site and branding strategy.

• Conduct research including observational studies, customer interviews, usability testing, and other forms of requirements discovery.

• Produce user requirements, storyboards, wireframes, scenarios, flowcharts, design prototypes, and design specifications.

• Advocate for user- and data-driven design and deliver solutions and information architecture using participatory and iterative design techniques.

• Effectively communicate UX research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.

• Lead collaborative and productive virtual and in-person workshops and design-thinking sessions.

Skills & Experience

• 5+ years of professional experience with demonstrated UX expertise in user research, visual design, interaction design, and information architecture.

• Experience creating world-class digital experiences that generate meaningful outcomes for users and the business. 

• A track record of great collaboration with product, marketing, and engineering peers and teams.

• Strong communication and storytelling skills with ability to explain design decisions to all levels of the organization.

• Advocate for user needs backed by quantitative and qualitative data and research.

• Expertise with design, research, and facilitation tools such as Figma, Usertesting.com, and Miro.

• A strong portfolio that demonstrates tangible impact to user experience, a design eye for aesthetics and visual design, and connection of your efforts towards user and business outcomes.

• High-growth, scaled, consumer-facing experience in travel, media, retail, or marketplaces are a bonus.

***MUST submit portfolio with multiple examples of digital data-driven design with application (link to online portfolio preferred)

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to [email protected] and let us know the nature of your request . Please include the job requisition number in your message.

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