About GitHub

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

Locations

In this role you can work from Remote, United States

Overview

We’re excited to welcome a skilled Program Manager to join the team behind GitHub Docs! In this role, you’ll bring effective process management and organizational strategies to a high-energy team of technical writers, content designers, engineers, and product managers, ensuring seamless intake and facilitation of cross-functional requests and information flow within GitHub.

As a valued member of the GitHub Docs team, you’ll partner across departments to create impactful technical documentation that meets customer needs. Reporting to the Director of Docs Content Systems, you’ll streamline and scale processes, enhancing the team’s capacity to manage a dynamic workload effectively. Your work will involve synthesizing feedback, collaborating across disciplines, and driving improvements within complex systems.

If you’re curious, love diving into problem-solving, and enjoy testing innovative approaches, this role offers the opportunity to make a significant impact. You’ll work asynchronously with teammates across the globe, so strong communication skills and relationship-building are essential.

Responsibilities

• Collaborate and Innovate: Partner with Docs team members and GitHub stakeholders to assess our people, processes, and tools, enhancing workflows for greater efficiency.

• Project Leadership: Plan and implement projects that drive collaboration across GitHub, applying change management principles to achieve iterative improvements toward shared goals.

• Communicate Strategically: Develop and share insights into requirements and constraints, providing stakeholders with clear, consistent updates on project progress, risks, and decision points.

• Support and Coordinate: Facilitate major initiatives by tracking blockers and leveraging partnerships within GitHub for project progression.

• Operational Management:

  • Maintain program documentation, including playbooks, templates, and release checklists.

  • Manage meeting agendas, action items, feedback, and approvals to ensure seamless stakeholder communication.

  • Lead project kick-offs and capture essential business requirements to support team initiatives.

Qualifications

Required Qualifications

• 5+ years experience in program management, product management, project management, customer success, or a related field
  • OR Bachelor’s Degree in a related field AND 3+ years experience in program management, product management, project management, customer success, or a related field
  • OR equivalent experience.

Preferred Qualifications

• 7+ years experience in program management, product management, project management, customer success, or a related field

• 1+ year(s) experience working at a highly matrixed technology organization.

• Demonstrated ability to deliver results in a fast-paced, entrepreneurial, remote environment

• Familiarity with Git or GitHub

• History of working with projects and cross-functional stakeholders, executing strategies to deliver excellent solutions

• Demonstrated change management skills in large organizations

Compensation Range

The base salary range for this job is USD $79,500.00 - USD $210,700.00 /Yr.

These pay ranges are intended to cover roles based across the United States. An individual’s base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

GitHub values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care

Leadership principles

• Create clarity
• Generate energy
• Deliver success

Who We Are

GitHub is the world’s leading AI-powered developer platform with 100 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.

EEO Statement

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!