Full-Time
Likewize
1,001-5,000 employees
Provides technology protection and support services
No salary listed
Mid, Senior
Chennai, Tamil Nadu, India
- 4 to 8 years of in-depth JDE EnterpriseOne experience in the Distribution module comprising Inventory, Sales, Procurement & Warehouse sub modules
- Experience in JDE projects comprising support, implementation and enhancements with understanding of global templates in JDE projects comprising users from around the globe
- Experience in working with ticketing software and following stringent SLA norms and support preferred
- Has support experience that includes providing on call support, solving day to day issues
- Has experience in communicating with people at various levels and departments of business including Process Owners/Super/End-user community
- Prepares Functional Design Documents (FDD) analyzing client's business requirements, making developer understand the functional specifications and deliver custom objects in line with client needs
- Experience in JDE integrations, interfacing with third party software is a major plus
- Possessing experience with Task Views, Menu Creation, and Security in JDE will be beneficial
- Experience of working with cross cultural JDE teams in global implementation / support projects
- Experience in working with ticketing software and following stringent SLA norms and support preferred
Likewize provides protection solutions for technology disruptions, catering to a wide range of clients including major brands, telecommunications companies, and banks. The company operates in over 30 countries and addresses around 250 million tech-related issues each year, which include lost, stolen, or damaged devices, as well as malfunctioning technology and user support needs. Likewize's services encompass insurance, warranties, repairs, trade-ins, recycling, and premium tech services. By partnering with large corporations and serving end-users directly, Likewize generates revenue through these offerings. The company's goal is to make every tech problem easy to resolve, ensuring that customers experience uninterrupted lives.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
$732M
Headquarters
Southlake, Texas
Founded
1997
Simplify's Take
What believers are saying
- Acquisition of Speedperform enhances AI-driven customer support capabilities.
- Investment in Bristol innovation lab boosts AI, Machine Learning, and Augmented Reality development.
- Partnership with Newegg expands market reach for tech protection services.
What critics are saying
- Integration of Speedperform may disrupt existing operations and customer service.
- New CEO Ryan O'Hara may introduce strategic shifts causing internal friction.
- Departure of key executive John Doughty could affect global partnerships and sales strategies.
What makes Likewize unique
- Likewize offers comprehensive tech protection solutions, including insurance, warranties, and repairs.
- The company operates in over 30 countries, addressing 250 million tech issues annually.
- Likewize partners with major brands, telecom companies, and banks for diverse client solutions.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Sabbatical Leave
Hybrid Work Options
Wellness Program
Mental Health Support
Gym Membership
Employee Discounts
Growth & Insights and Company News
6 month growth
↑ 3%1 year growth
↓ -2%2 year growth
↑ 0%/PRNewswire/ -- Likewize, a global leader in device protection, repairs, and premium technical support, today announced the acquisition of Speedperform, a...
DALLAS, April 29, 2025 /PRNewswire/ - Likewize, a global leader in device protection, repairs, and premium technical support, today announced the acquisition of Speedperform, a pioneer in AI-driven customer support.
DALLAS, March 11, 2025 /PRNewswire/ -- Likewize, a leading global provider of tech protection and support, today announced the appointment of Ryan O'Hara as Chief Executive Officer, effective immediately. Mr. O'Hara succeeds Rod Millar, who has served as CEO since 2019.Mr. O'Hara is a proven and accomplished leader, having previously served as CEO of several high-growth companies, including 2-10 Home Buyers Warranty, Shutterfly, Realtor.com, and The Topps Company. Throughout his career, he has successfully led these organizations to long-term, sustainable growth, working closely with his teams to drive innovation, operational excellence, financial discipline, and customer-centricity. Mr
DALLAS, March 11, 2025 /PRNewswire/ - Likewize, a leading global provider of tech protection and support, today announced the appointment of Ryan O'Hara as Chief Executive Officer, effective immediately.
Doughty joins Alchemy from Likewize (formerly BrightStar), where he was president of global product, design, marketing, client ops and U.S. sales and business development.