Full-Time

JD Logistics

Operations Manager

Confirmed live in the last 24 hours

JD.com Inc

JD.com Inc

10,001+ employees

China's largest online retailer and technology services

AI & Machine Learning
Industrial & Manufacturing
VR & AR
Robotics & Automation
Consumer Goods
Venture Capital
Data & Analytics

Mid

Middlesex, NJ, USA

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Requirements
  • Bachelor's degree in logistics, supply chain or other related field.
  • 3 years' experience in warehousing.
  • Familiar with the workflow and system of warehousing, distribution and after-sale services, etc. Experience in logistics planning and operations management.
  • Must be fluent in English and Chinese Mandarin.
  • Excellent organization, planning, collaboration and communication skills. Service and teamwork oriented, can work under pressure.
  • Self-confident and passionate.
Responsibilities
  • In charge of daily operations at US local warehouse and 3PL. Streamline and standardize business processes according to local operations requirements. Establish instruction and regulation of day-to-day operations. Be responsible for specific business KPIs.
  • Onboard local customers. Communicate and solve daily operations issues.
  • Responsible for assigning and managing employees to ensure a safe and efficient work environment, minimizing operational cost and maximizing operational quality.
  • Optimize operations process of the overseas logistics business. Support new business launch, SOPs and training.
  • Develop training materials, organize training programs to warehouses' associates and 3PL partners, improve the overall operations capacity.
  • Analyze and report operational performance. Continuous improvement of operational management.
  • Ensure compliance with government and company regulations, policies and procedures.

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Company Stage

Series B

Total Funding

$7.9B

Headquarters

Chaoyang, China

Founded

1998

Growth & Insights
Headcount

6 month growth

-8%

1 year growth

0%

2 year growth

-8%