Full-Time
SME – GPP Product Specialist
Updated on 9/3/2026
Finastra
10,001+ employees
Banking software powering global financial institutions
No salary listed
Tulsa, OK, USA
In Person
On-site in Tulsa, Oklahoma; applicants must reside in posted location or surrounding area.
 Business & Strategy (1) |
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- Proven hands-on FGPP configuration experience, including profiles and rules setup.
- Be the primary technical point of contact for FGPP issues in production, providing expert analysis and resolution.
- Manage escalations from Level 2 support for complex and advanced issues.
- Provide guidance and support for configuration changes needed to resolve production issues.
- Identify root causes by recreating issues, analyzing traces, and performing complex configurations.
- Use GUI, database, and trace analysis to diagnose issues.
- Understand FGPP core tables and fields, including logical fields, XPath, object rules, profile UDFs, and cache refresh.
- Review payment processing flows and compare them with error situations to identify issues.
- Analyze traces to determine whether failures require code fixes or configuration resolutions.
- Perform complex configuration changes such as pre/post processing rules and check-ins in BA master for project branches.
- Provide setup and configuration solutions to customers.
- Escalate issues to Level 3 development team if code fixes are necessary.
- Support QA and Level 2 teams in testing and validating fixes.
- Participate in customer calls to assist Level 2 support, explaining issues, providing status updates, and outlining next steps.
- Collaborate with Level 1 and Level 2 teams for guidance and consultation.
- Support Advisors and PAS Leads by joining calls, providing updates, and feedback on escalated cases.
- Work closely with the Production Development Team (Level 3) and Product Management.
Finastra provides software for banks and other financial institutions, including cloud-based platforms and modular apps for core banking, retail/transaction banking, lending, and treasury. Its products run in the cloud or on-premises as integrated solutions that handle back-end processes, account management, and operations. The company differentiates itself with open platforms and cloud-first approaches, built from the Misys and D+H merger and supported by Vista Equity Partners, used by many large banks. Its goal is to help financial institutions modernize and innovate with scalable, open software across a wide range of services.
Company Size
10,001+
Company Stage
Debt Financing
Total Funding
$5.3B
Headquarters
London, United Kingdom
Founded
2017
Get referred to Finastra
See people who can refer or advise you
Simplify's Take
What believers are saying
- MUFG expanded its Finastra relationship on April 16, 2026 for U.S. ACH modernization.
- Same Day ACH growth and ISO 20022 adoption directly expand Finastra's payments demand.
- FraudAverse integration and Nacha recognition strengthen Finastra's relevance in bank security budgets.
What critics are saying
- November 2024 SFTP breach exposed customer files, eroding trust with top-bank clients.
- June 2026 divestitures of UB and U.S. banking units signal a shrinking core franchise.
- If Pollen Street and other buyers strip remaining assets, Finastra becomes a hollow shell.
What makes Finastra unique
- Finastra powers 8,100 institutions across 100 countries, including MUFG and major banks.
- Global PAYplus unifies ACH, cross-border, and ISO 20022 payments on one cloud platform.
- Nacha named Finastra a 2026 Preferred Partner for ACH Experience and fraud prevention.
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Benefits
Unlimited Paid Time Off
Hybrid Work Options
Wellness Program
Health Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Time Off for Volunteering
Family Planning Benefits
Fertility Treatment Support
Career Development
Recognition
Company News
Finastra positioned as a Leader in the SPARK Matrix(TM): Digital Banking Platform 2026 by QKS Group. Aug 27, 2026, 06:30 ET * The QKS Group SPARK Matrix(TM) provides competitive analysis & ranking of the leading digital banking platform vendors. * Finastra, with its comprehensive corporate banking platform, has received strong ratings across technology excellence and customer impact. PUNE, India, Aug. 27, 2026 /PRNewswire/ - QKS Group announced today that it has named Finastra as a leader in the SPARK Matrix(TM): Digital Banking Platform, 2026. Akhilesh Vundavalli, Principal Analyst at QKS Group, states, "Finastra is well positioned in the evolving Digital Banking Platform market through the depth of its corporate banking capabilities and its ability to unify trade finance, cash management, lending, payments, liquidity, and treasury services within a consistent digital experience. Finastra Corporate Channels enables banks to deliver secure web and mobile self-service, role-based dashboards, complex approval and entitlement structures, transaction tracking, reporting, and client administration while connecting with Finastra and third-party back-office systems through open APIs and ERP integration. With its alignment to Trade Innovation and Loan IQ, configurable workflows, and embedded Assist.AI capabilities, Finastra offers a compelling value proposition for banks seeking to modernize complex corporate and commercial banking journeys without further fragmenting their transaction banking environment." Divya Baranawal, Vice President and Principal Analyst at QKS Group, states, "Finastra's positioning as a Leader in the Digital Banking Platform market reflects its ability to address a critical priority for corporate banks: digitizing complex client services while preserving security, regulatory control, operational resilience, and connectivity with established banking infrastructure. Finastra Corporate Channels brings together trade finance, lending, cash management, payments, liquidity, and treasury interactions through a unified digital environment supported by granular entitlements, authorization structures, maker-checker controls, auditability, mobile access, and API-led connectivity. Its differentiation is further strengthened by its alignment with Finastra's broader transaction banking portfolio and the introduction of Assist.AI for contextual and conversational user support. This enables banks to improve corporate self-service, simplify complex workflows, and build a more connected digital banking operating model while maintaining the control and flexibility required across sophisticated commercial banking operations." QKS Group defines Digital Banking Platform that enables banks and FI's to digitize banking operations and integrate various banking activities, including digital onboarding, account management, lending and deposits, payments, transfers and withdrawals, transaction management, wealth management, and fund management, to provide customers with a seamless and cohesive banking experience across all digital touch-points, such as mobile, online, kiosks, wearables, and ATMs. The platform empowers financial institutions to manage, control, and optimize their digital operations across all devices and channels, while enabling customers with real-time capabilities to manage accounts, transfer funds, and monitor finances efficiently. Furthermore, the platform leverages AI/ML and predictive analytics to deliver personalized, intelligent, and seamless customer engagement across various digital touchpoints, thereby accelerating digital transformation. Finastra differentiates itself within the Digital Banking Platform market through a corporate-focused digital engagement platform that unifies trade finance, cash management, lending, payments, liquidity, and client self-service. Finastra Corporate Channels combines secure web and mobile access, role-based dashboards, complex approval structures, configurable workflows, and API-led integration with Finastra and third-party systems. Its alignment with Trade Innovation and Loan IQ, together with emerging Assist.AI capabilities, strengthens its value for banks seeking to simplify corporate banking journeys and deliver a more connected digital experience. The QKS Group SPARK Matrix(TM) includes a detailed analysis of the global market dynamics, major trends, vendor landscape, and competitive positioning. The study also provides a competitive analysis and ranking of the Digital Banking Platform, 2026 providers in the form of the SPARK Matrix(TM). The study also provides strategic information for users to evaluate different vendor capabilities, competitive differentiation, and market positions. "We're delighted to be recognized as a leader in digital banking," said Vinay Mendonca, Head of Product, Trade & Supply Chain Finance and Digital Channels at Finastra. "This recognition reflects the strength of Corporate Channels as a modern, unified digital banking platform and validates our ongoing investment in cloud-enabled, API-first technology. We remain focused on helping financial institutions accelerate innovation, deliver exceptional client experiences and unlock greater value through AI-powered capabilities." Additional Resources: About Finastra: Finastra provides the mission-critical software that powers thousands of financial institutions in more than 100 countries - including many of the world's leading banks. Its technology helps financial institutions move money as well as extend and service loans that financial services businesses and consumers rely on every day. Backed by Vista Equity Partners, Finastra combines deep financial services expertise with secure, reliable and scalable technology to help customers modernize operations, accelerate innovation, and grow their businesses in a rapidly evolving industry. Visit Finastra or follow Finastra on LinkedIn. Media Contact: Caroline Duff Global PR Director T +44 (0)7917 613586 E - [email protected] Finastra.com About QKS Group QKS Group is a global analyst and advisory firm helping enterprises, technology vendors, and investors make trusted, data-driven decisions. Our portfolio spans the flagship SPARK Matrix(TM) evaluation framework, SPARK Plus(TM) analyst advisory platform, QKS Intelligence(TM) for market and competitive tracking, and QKS Community(TM) for CXO leaders and practitioners. All offerings are powered by a Human-Intelligence-driven framework and QKS's closed-loop research methodology - integrating expert-led insights, quantitative modeling, and continuous validation to deliver credible, outcome-focused intelligence. For more available research, please visit Research SOURCE QKS Group
PR newswire. Finastra positioned as a Leader in the SPARK Matrix(TM): Digital Banking Platform 2026 by QKS Group. * The QKS Group SPARK Matrix(TM) provides competitive analysis & ranking of the leading digital banking platform vendors. * Finastra, with its comprehensive corporate banking platform, has received strong ratings across technology excellence and customer impact. PUNE, India, Aug. 27, 2026 /PRNewswire/ - QKS Group announced today that it has named Finastra as a leader in the SPARK Matrix(TM): Digital Banking Platform, 2026. Akhilesh Vundavalli, Principal Analyst at QKS Group, states, "Finastra is well positioned in the evolving Digital Banking Platform market through the depth of its corporate banking capabilities and its ability to unify trade finance, cash management, lending, payments, liquidity, and treasury services within a consistent digital experience. Finastra Corporate Channels enables banks to deliver secure web and mobile self-service, role-based dashboards, complex approval and entitlement structures, transaction tracking, reporting, and client administration while connecting with Finastra and third-party back-office systems through open APIs and ERP integration. With its alignment to Trade Innovation and Loan IQ, configurable workflows, and embedded Assist.AI capabilities, Finastra offers a compelling value proposition for banks seeking to modernize complex corporate and commercial banking journeys without further fragmenting their transaction banking environment." Divya Baranawal, Vice President and Principal Analyst at QKS Group, states, "Finastra's positioning as a Leader in the Digital Banking Platform market reflects its ability to address a critical priority for corporate banks: digitizing complex client services while preserving security, regulatory control, operational resilience, and connectivity with established banking infrastructure. Finastra Corporate Channels brings together trade finance, lending, cash management, payments, liquidity, and treasury interactions through a unified digital environment supported by granular entitlements, authorization structures, maker-checker controls, auditability, mobile access, and API-led connectivity. Its differentiation is further strengthened by its alignment with Finastra's broader transaction banking portfolio and the introduction of Assist.AI for contextual and conversational user support. This enables banks to improve corporate self-service, simplify complex workflows, and build a more connected digital banking operating model while maintaining the control and flexibility required across sophisticated commercial banking operations." QKS Group defines Digital Banking Platform that enables banks and FI's to digitize banking operations and integrate various banking activities, including digital onboarding, account management, lending and deposits, payments, transfers and withdrawals, transaction management, wealth management, and fund management, to provide customers with a seamless and cohesive banking experience across all digital touch-points, such as mobile, online, kiosks, wearables, and ATMs. The platform empowers financial institutions to manage, control, and optimize their digital operations across all devices and channels, while enabling customers with real-time capabilities to manage accounts, transfer funds, and monitor finances efficiently. Furthermore, the platform leverages AI/ML and predictive analytics to deliver personalized, intelligent, and seamless customer engagement across various digital touchpoints, thereby accelerating digital transformation. Finastra differentiates itself within the Digital Banking Platform market through a corporate-focused digital engagement platform that unifies trade finance, cash management, lending, payments, liquidity, and client self-service. Finastra Corporate Channels combines secure web and mobile access, role-based dashboards, complex approval structures, configurable workflows, and API-led integration with Finastra and third-party systems. Its alignment with Trade Innovation and Loan IQ, together with emerging Assist.AI capabilities, strengthens its value for banks seeking to simplify corporate banking journeys and deliver a more connected digital experience. The QKS Group SPARK Matrix(TM) includes a detailed analysis of the global market dynamics, major trends, vendor landscape, and competitive positioning. The study also provides a competitive analysis and ranking of the Digital Banking Platform, 2026 providers in the form of the SPARK Matrix(TM). The study also provides strategic information for users to evaluate different vendor capabilities, competitive differentiation, and market positions. "We're delighted to be recognized as a leader in digital banking," said Vinay Mendonca, Head of Product, Trade & Supply Chain Finance and Digital Channels at Finastra. "This recognition reflects the strength of Corporate Channels as a modern, unified digital banking platform and validates our ongoing investment in cloud-enabled, API-first technology. We remain focused on helping financial institutions accelerate innovation, deliver exceptional client experiences and unlock greater value through AI-powered capabilities." Additional Resources: About Finastra: Finastra provides the mission-critical software that powers thousands of financial institutions in more than 100 countries - including many of the world's leading banks. Its technology helps financial institutions move money as well as extend and service loans that financial services businesses and consumers rely on every day. Backed by Vista Equity Partners, Finastra combines deep financial services expertise with secure, reliable and scalable technology to help customers modernize operations, accelerate innovation, and grow their businesses in a rapidly evolving industry. Visit Finastra or follow Finastra on LinkedIn. Media Contact: Caroline Duff Global PR Director T +44 (0)7917 613586 E - [email protected] Finastra.com About QKS Group QKS Group is a global analyst and advisory firm helping enterprises, technology vendors, and investors make trusted, data-driven decisions. Our portfolio spans the flagship SPARK Matrix(TM) evaluation framework, SPARK Plus(TM) analyst advisory platform, QKS Intelligence(TM) for market and competitive tracking, and QKS Community(TM) for CXO leaders and practitioners. All offerings are powered by a Human-Intelligence-driven framework and QKS's closed-loop research methodology - integrating expert-led insights, quantitative modeling, and continuous validation to deliver credible, outcome-focused intelligence. For more available research, please visit Research
Finastra named Nacha Preferred Partner for its ACH services. Nacha has named Finastra a Preferred Partner for its ACH solutions: ACH Experience, ISO 20022, and Risk and Fraud Prevention. Nacha has named Finastra a Preferred Partner for its ACH solutions: ACH Experience, ISO 20022, and Risk and Fraud Prevention. The designation recognises Finastra's ACH-related payments technology and its alignment with Nacha's strategy of advancing the ACH Network. Nacha's Preferred Partner Program is open to technology solution providers whose offerings support this goal. Finastra's ACH offerings, Global PAYplus and Payments To Go, are positioned to help financial institutions move from traditional batch processing toward a more scalable and adaptive operating model. Its cloud-native payments platform is built to support increasing ACH transaction volume and velocity, including continued growth in Same Day ACH. The partnership comes as the ACH Network, including Same Day ACH, has shown sustained growth, a trend Nacha said continued through the first half of 2026. Jane Larimer, Nacha President and CEO, declared that the organisation sees further room for expansion in the network and welcomed Finastra's addition as a Preferred Partner. Additionally, Barry Rodrigues, EVP Payments, Finastra, said the designation reflects the company's work supporting financial institutions in updating their ACH infrastructure. According to Finastra, its ACH solutions are designed to support Same Day ACH, readiness for ISO 20022, and alignment with evolving Nacha requirements as transaction volumes and integration expectations continue to rise. The Preferred Partner categories awarded to Finastra (ACH Experience, ISO 20022, and Risk and Fraud Prevention) point to three areas Nacha has identified as priorities for the ACH Network. ISO 20022 is a global messaging standard that supports richer, more structured payment data, and financial institutions across multiple payment rails have been preparing systems to accommodate it. Risk and fraud prevention capabilities remain a focus for ACH participants as transaction volumes and use cases expand, increasing the surface area for potential fraud. The Nacha Preferred Partner Program is intended to connect financial institutions with technology providers whose products support ACH Network priorities such as Same Day ACH adoption, ISO 20022 readiness, and risk management. For financial institutions, formal recognition from Nacha can serve as a reference point when evaluating vendors for ACH modernisation projects. The addition of Finastra to the program reflects a broader movement within the payments industry toward cloud-based, scalable infrastructure capable of handling higher transaction volumes and faster settlement expectations tied to Same Day ACH. As the ACH Network continues to expand, technology providers offering integration flexibility and compliance readiness are likely to remain relevant to financial institutions managing this transition... Aug 27, 2026 00:00
Nacha announces Finastra as a Preferred Partner for ACH Experience, ISO 20022, and Risk and Fraud Prevention. * 52 minutes ago RESTON, Virginia, August 25, 2026 - Nacha today welcomed Finastra as a Nacha Preferred Partner for ACH Experience, ISO 20022, and Risk and Fraud Prevention. Finastra's modern ACH solutions, Global PAYplus and Payments To Go, enable financial institutions to transition from traditional, batch processing to a scalable, resilient, and more adaptive operating model. Finastra's cloud-native payments platform is designed to support the growing volume and velocity of ACH transactions, including the continued expansion of Same Day ACH, while maintaining high levels of operational control and reliability. "The ACH Network, including Same Day ACH, continues to show great strength, as we saw in the first half of 2026, and Nacha believes there is much room for growth," said Jane Larimer, Nacha President and CEO. "Nacha is delighted to welcome Finastra as a Preferred Partner." "We're proud to be a Nacha Preferred Partner, which reflects our commitment to helping financial institutions modernize one of the most important parts of the U.S. payments system," said Barry Rodrigues, EVP Payments, Finastra. "As ACH volumes and use cases grow, and expectations for seamless integration and resilience increase, financial institutions need solutions that help them scale, automate processes and adapt with confidence. Finastra's market-leading, modern ACH solutions support these priorities by enabling Same Day ACH, ISO 20022 readiness and alignment with evolving Nacha requirements." Nacha's Preferred Partner Program is open to any technology solution provider whose offerings align with the Nacha strategy of advancing the ACH Network. For more information about the program, visit Nacha's Preferred Partner page. About Nacha Nacha governs the thriving ACH Network, the payment system that drives safe, smart, and fast Direct Deposits and Direct Payments with the capability to reach all U.S. bank and credit union accounts. There were 35.2 billion ACH Network payments made in 2025, valued at $93 trillion. Through problem-solving and consensus-building among diverse payment industry stakeholders, Nacha advances innovation and interoperability in the payments system. Nacha develops rules and standards, provides industry solutions, and delivers education, accreditation, and advisory services. About Finastra Finastra provides the mission-critical software that powers thousands of financial institutions in more than 100 countries - including many of the world's leading banks. Its technology helps financial institutions move money as well as extend and service loans that financial services businesses and consumers rely on every day. Backed by Vista Equity Partners, Finastra combines deep financial services expertise with secure, reliable and scalable technology to help customers modernize operations, accelerate innovation, and grow their businesses in a rapidly evolving industry. Visit Finastra or follow Finastra on LinkedIn.
Finastra a Nacha Preferred Partner for ACH experience, ISO 20022, fraud prevention. Nacha Announces Finastra as a Preferred Partner for ACH Experience, ISO 20022, and Risk and Fraud Prevention RESTON, Virginia, August 25, 2026 - Nacha today welcomed Finastra as a Nacha Preferred Partner for ACH Experience, ISO 20022, and Risk and Fraud Prevention. Finastra's modern ACH solutions, Global PAYplus and Payments To Go, enable financial institutions to transition from traditional, batch processing to a scalable, resilient, and more adaptive operating model. Finastra's cloud-native payments platform is designed to support the growing volume and velocity of ACH transactions, including the continued expansion of Same Day ACH, while maintaining high levels of operational control and reliability. "The ACH Network, including Same Day ACH, continues to show great strength, as we saw in the first half of 2026, and Nacha believes there is much room for growth," said Jane Larimer, Nacha President and CEO. "Nacha is delighted to welcome Finastra as a Preferred Partner." "We're proud to be a Nacha Preferred Partner, which reflects our commitment to helping financial institutions modernize one of the most important parts of the U.S. payments system," said Barry Rodrigues, EVP Payments, Finastra. "As ACH volumes and use cases grow, and expectations for seamless integration and resilience increase, financial institutions need solutions that help them scale, automate processes and adapt with confidence. Finastra's market-leading, modern ACH solutions support these priorities by enabling Same Day ACH, ISO 20022 readiness and alignment with evolving Nacha requirements." Nacha's Preferred Partner Program is open to any technology solution provider whose offerings align with the Nacha strategy of advancing the ACH Network. For more information about the program, visit Nacha's Preferred Partner page. About Nacha Nacha governs the thriving ACH Network, the payment system that drives safe, smart, and fast Direct Deposits and Direct Payments with the capability to reach all U.S. bank and credit union accounts. There were 35.2 billion ACH Network payments made in 2025, valued at $93 trillion. Through problem-solving and consensus-building among diverse payment industry stakeholders, Nacha advances innovation and interoperability in the payments system. Nacha develops rules and standards, provides industry solutions, and delivers education, accreditation, and advisory services. About Finastra Finastra provides the mission-critical software that powers thousands of financial institutions in more than 100 countries - including many of the world's leading banks. Its technology helps financial institutions move money as well as extend and service loans that financial services businesses and consumers rely on every day. Backed by Vista Equity Partners, Finastra combines deep financial services expertise with secure, reliable and scalable technology to help customers modernize operations, accelerate innovation, and grow their businesses in a rapidly evolving industry. Visit Finastra or follow Finastra on LinkedIn.