Full-Time
Job Not Found
Zwicker & Associates
Compensation Overview
$18.50 - $20/hr
+ Bonuses
Tampa, FL, USA
In Person
Onsite for first 90 days; potential flexibility after.
Category
 Customer Experience & Support (1) |
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Requirements
- Above average administrative and phone skills
- Debt collectors must have strong negotiation skills
- Excellent communication skills
- Well organized, results driven
- Effective decision-making skills
- Strong listening, interpersonal, oral, and written communication skills
- Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
- Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
- Be able to operate a computer, phone, or equivalent device
- Be able to complete a minimum of a 40-hour flexible workweek schedule
- Be able to read and comprehend position-specific documents and correspondence
- Be able to lift five pounds or greater
- Be able to sit 90% of the workday at times
- Be able to bend at the waist and be mobile when needed
- Be able to concentrate and use critical thinking
Responsibilities
- Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them
- Record accurate and detailed notes; update account status and card members’ information into the computer system
- Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives
- Comply with policies and procedures of Zwicker & Associates, P.C.
- Comply with FDCPA and state consumer protection laws
- Other duties as assigned