Location & Flexibility

When team members told us they needed more flexibility and autonomy around where and how they worked, we acted, creating two options to accommodate two different styles of work. One non-negotiable principle along the way? We had to retain our deep culture of collaboration, both among ourselves and with our clients. Introducing Work From Near (Hybrid) and Work From Anywhere (Remote) at WillowTree. Learn more here.

Who We Are

WillowTree is an award-winning digital product consultancy driven by innovation and grounded in strategy and user-centered design. We create long-term partnerships with the world’s leading brands to build and design digital flagship products crucial to our clients’ business needs. We’re a global consultancy with a client list that includes the NBA, Marriott, Domino’s, and many more. Check out how we have impacted our clients’ digital products over the years.

The Opportunity

As a Senior Learning Experience Designer, you will create transformational learning content and journeys for a variety of audiences with primary responsibility for managing the learning design process, end-to-end. Using adult learning principles as a foundation, you will design best-in-class synchronous and asynchronous learning solutions that are performance and outcomes driven as well as aligned to business objective

Responsibilities

• Curriculum Development
  • Leads the learning design process for L&D that includes needs assessment and evaluation.
  • Assesses the needs of learners and identifies knowledge gaps through in-depth research, including consultations with clients.
  • Designs engaging, effective, and accessible learning experiences and ensure all content is delivered in this manner.
  • Creates curricula outlines and learning outcomes that address identified skills gaps.
  • Decides on the most suitable modes of learning delivery and structures it to maximize learning.
  • Assists with standardizing learning design processes, templates, and guides.
  • Contributes to the design and development of learning plans and pathways within WillowTree’s Learning Management System (LMS).
• Upskilling
  • Contributes to the company’s upskilling efforts through the role of assessing learner needs and knowledge gap identification.
  • Partners with the VP, L&D to create solutions to address identified skills gaps.
• Organizational Effectiveness
  • Builds strong relationships and partnerships within the company to create assets to enhance L&D learning designs.
  • Manages vendor relationships related to learning experience design.
  • Drives the overall quality, integrity, organization, and execution of learning designs in alignment with business objectives and outcomes.
• Team Collaboration
  • Leads the learning experience design process for the Learning and Development team and partners with the VP, L&D to manage team engagement and participation within the process.
  • Serves as a resource and subject matter expert for other Learning and Development team members related to learning experience design.
  • Maintains commitment to in-office attendance based on branch and role expectations

Qualifications/Skills

• 8 or more years of learning and development experience with at least 3 years specific to learning design
• In-depth knowledge of adult learning, including learning styles and learning theories, with significant experience applying knowledge to learning solutions for corporate learners.
• Experience in building learning content for large-scale programs
• Ability to juggle multiple, complex projects with changing priorities
• Out-of-the-box thinker who isn’t afraid to share new ideas 
• Self-starter mentality paired with a natural curiosity about Learning & Development.

Bonus Points

• Bachelor’s or Advanced Degree in adult learning, instructional design, or related field or equivalent education and related training
• Professional experience supporting an L&D program in the tech industry
• Experience with a Learning Management System (i.e. Cornerstone)
• Proficient in Articulate Storyline and Rise
• Experience working with and creating SCORM content

Why WillowTree?

We offer a place to be yourself.

Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. You’ll work hard here; however, we’ll balance that with a culture that supports your growth and cares about your well-being. We’re committed to creating an environment of inclusion — a place where every Tree can thrive.

We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits.

WillowTree upholds our core values in every aspect of our work. We promote safe and inclusive work environments and maintain a drug-free workplace. We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Diverse teams build better products. We acknowledge that the tech industry especially lacks opportunity for those who are of non-traditional backgrounds and in underrepresented groups. In order to create the best products for everyone, we know that it’s important for our team to reflect the diversity of our users, and we are committed to being the change we want to see.