Full-Time

IKC Care Coordinator / Medical Office Assistant

Hybrid

Posted on 1/9/2025

DaVita

DaVita

10,001+ employees

Provides comprehensive kidney care services

Healthcare

Junior, Mid

Vero Beach, FL, USA + 5 more

More locations: Miami, FL, USA | Aventura, FL, USA | Miami Lakes, FL, USA | Miramar, FL, USA | Plantation, FL, USA

Requires onsite presence in Miami-Dade and Broward for 1 to 2 days per week.

Category
Administrative & Executive Assistance
Healthcare Administration & Support
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Required Skills
Excel/Numbers/Sheets
Requirements
  • High school diploma or GED required
  • At least two (2) years of experience in a professional office environment preferred
  • Ability to work with and resolve confidential information and/or issues using discretion and judgment
  • Excellent verbal communication skills over the phone
  • Proficiency with Microsoft Office/Excel/Outlook
  • Prior experience working with Electronic Medical Records systems preferred
  • Commitment to service excellence and patient satisfaction
  • Excellent verbal and written communication skills
  • Ability to work autonomously
Responsibilities
  • Completes non-clinical screenings and escalates as needed.
  • Helps identify eligible resources for patients
  • Navigates resources for patients
  • Assists with the referral process & coordinates provider appointments
  • Assist the clinical team with moving the patient through the continuum of care by communicating with and completing tasks as directed.
  • Assist the care management staff with implementation and documentation of the discharge care plan that includes initiation of referral forms, gathering clinical information, initiating the process of completing a chart and appointment scheduling.
  • Communicate directly with patients on a timely basis for all scheduling requirements.
  • Maintain accurate and complete documentation of records. Forms are fully-completed, legible, have no unapproved abbreviations and have the proper signatures.
  • Ensure that documents get to appropriate parties promptly, without compromising confidentiality or patient privacy procedures.
  • Demonstrate exceptional two-way communication using clear and well-organized oral and written techniques.
  • Act in accordance with the DaVita mission and values to deliver high quality care to our patients.

DaVita provides specialized kidney care services for patients with chronic kidney disease (CKD) and end-stage renal disease (ESRD). The company operates a network of dialysis centers where patients receive treatment, along with offering educational resources and dietary guidance to help manage their kidney health. DaVita's approach is centered around value-based care, which means they focus on improving patient outcomes while also aiming to reduce healthcare costs. Unlike many competitors, DaVita emphasizes a patient-centric model that uses clinical metrics to track treatment effectiveness and enhance care. The goal of DaVita is to transform kidney care by providing holistic and equitable services, ultimately fostering a healthier community.

Company Stage

IPO

Total Funding

N/A

Headquarters

Denver, Colorado

Founded

1979

Simplify Jobs

Simplify's Take

What believers are saying

  • Telehealth expansion can enhance DaVita's patient access and chronic disease management.
  • Wearable health technology integration can improve real-time patient monitoring and outcomes.
  • AI utilization can personalize treatment plans and predict disease progression for better outcomes.

What critics are saying

  • Emerging competition from biotechnology firms like eGenesis threatens DaVita's dialysis model.
  • Legal issues, such as the $34 million kickback settlement, pose reputational and financial risks.
  • Leadership changes may lead to strategic shifts impacting operations and employee morale.

What makes DaVita unique

  • DaVita focuses on value-based, patient-centric kidney care services.
  • The company offers integrated care programs to improve patient outcomes and reduce costs.
  • DaVita provides educational resources like Kidney Smart classes for proactive kidney health management.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Family Planning Benefits

Professional Development Budget

Mental Health Support

Pet Insurance