Full-Time

IKC Care Coordinator / Medical Office Assistant

Hybrid

Confirmed live in the last 24 hours

DaVita

DaVita

10,001+ employees

Provides comprehensive kidney care services

Healthcare

Junior, Mid

Miami, FL, USA + 4 more

More locations: Aventura, FL, USA | Miami Lakes, FL, USA | Miramar, FL, USA | Plantation, FL, USA

Working on site 1 to 2 days per week; must have reliable transportation for commuting.

Category
Administrative & Executive Assistance
Healthcare Administration & Support
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Required Skills
Excel/Numbers/Sheets

You match the following DaVita's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High school diploma or GED required
  • At least two (2) years of experience in a professional office environment preferred
  • Ability to work with and resolve confidential information and/or issues using discretion and judgment
  • Excellent verbal communication skills over the phone
  • Proficiency with Microsoft Office/Excel/Outlook
  • Prior experience working with Electronic Medical Records systems preferred
  • Commitment to service excellence and patient satisfaction
  • Excellent verbal and written communication skills
  • Ability to work autonomously
Responsibilities
  • Completes non-clinical screenings and escalates as needed.
  • Helps identify eligible resources for patients
  • Navigates resources for patients
  • Assists with the referral process & coordinates provider appointments
  • Assist the clinical team with moving the patient through the continuum of care by communicating with and completing tasks as directed.
  • Assist the care management staff with implementation and documentation of the discharge care plan that includes initiation of referral forms, gathering clinical information, initiating the process of completing a chart and appointment scheduling.
  • Communicate directly with patients on a timely basis for all scheduling requirements.
  • Maintain accurate and complete documentation of records. Forms are fully-completed, legible, have no unapproved abbreviations and have the proper signatures.
  • Ensure that documents get to appropriate parties promptly, without compromising confidentiality or patient privacy procedures.
  • Demonstrate exceptional two-way communication using clear and well-organized oral and written techniques.
  • Act in accordance with the DaVita mission and values to deliver high quality care to our patients.
Desired Qualifications
  • 1-3 years clinical medical office experience
  • CNA, MA experience is a plus
  • Experience coordinating care for a patient (e.g. referrals, ACO care management, etc.)
  • Experience navigating insurance payors
  • Experience working in direct patient care/support
  • Experience working in a medical office environment

DaVita provides specialized kidney care services for patients with chronic kidney disease (CKD) and end-stage renal disease (ESRD). The company operates a network of dialysis centers where patients receive treatment, along with additional services like kidney health education and dietary guidance. DaVita's approach is centered on value-based care, which means they focus on improving patient outcomes while also aiming to reduce healthcare costs. They use clinical metrics to monitor and enhance the effectiveness of their treatments. Additionally, DaVita offers educational resources, such as Kidney Smart classes and risk quizzes, to empower patients in managing their kidney health. The goal of DaVita is to transform kidney care by providing holistic and equitable services, ultimately fostering a supportive healthcare community.

Company Stage

IPO

Total Funding

N/A

Headquarters

Denver, Colorado

Founded

1979

Simplify Jobs

Simplify's Take

What believers are saying

  • Telehealth expansion can improve patient access and chronic disease management for DaVita.
  • Wearable health technology integration can enhance patient monitoring and engagement for DaVita.
  • AI utilization can improve clinical outcomes and operational efficiency in DaVita's dialysis centers.

What critics are saying

  • Emerging competition from biotechnology companies could disrupt DaVita's dialysis-focused model.
  • New leadership appointments may lead to strategic shifts impacting company stability.
  • Expansion into new facilities could strain financial resources if not managed effectively.

What makes DaVita unique

  • DaVita focuses on comprehensive kidney care, including dialysis and patient education.
  • The company leverages clinical metrics to enhance treatment efficacy and patient outcomes.
  • DaVita offers integrated care programs to reduce healthcare costs and improve patient quality of life.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Family Planning Benefits

Professional Development Budget

Mental Health Support

Pet Insurance