Data Analyst

Job Description

The Software Data Analyst will be joining the Team, builder of an enterprise-wide cloud-based software platform providing the core content navigation and discovery services,customer facing web, mobile, and set top box applications. 

These services include content metadata management, data quality, search, browse, recommendations, customer entitlements, customer identity and authentication, personalization and voice recognition/control. 

The Software Engineer will specifically be joining the triage group to field issues involving content from a customer perspective and internal teams. T

They will ensure data is accurate and either resolve or escalate any issues.

1) The main thing is finding a resource who is passionate about technology and likes to learn. 

2) Any experience with "data" is preferred - quality, analysis, scrubbing, finding defects, trends, etc.

3) Problem solving ability is key - their thought process on how they think through a problem.

4) Analytical skills - like to figure out how stuff works, reverse engineering, or just a plain old "figure it out" attitude.

Job Details:

• Supports triage of code defects and cross-team evaluation of current trends in process deficiencies

• Work with developers to ensure issues are escalated to the correct teams for resolving

• Troubleshooting data issues related to on-screen content

• Finding the root-cause of issues through internal teams that affect customer applications

• Improving overall customer experience

Qualifications

Required Skills:

(3-5 years)

• SQL knowledge is a plus

• Basic UNIX or Linux skills – understanding command line are a plus

• Excellent communication and problem solving skills

• Experience in a production support environment preferred

• Basic scripting – Python, Perl, or PHP experience is preferred

•Communication, Problem Solving, Data Querying

•Production Support experience is a plus, however really what client need is a bright person who can intelligently / efficiently speak the language of both the end user and the developer.

Additional Information

For More information, Contact:

Siva  Kumar

973-507-7543

siva.kumar(at)artechinfo.com