Full-Time

Visual Merchandising Manager

Posted on 9/10/2025

Casper

Casper

501-1,000 employees

Direct-to-consumer sleep products retailer

Compensation Overview

$105k - $120k/yr

New York, NY, USA

Hybrid

Hybrid role requiring onsite presence at NYC office; possible relocation consideration to Richmond, VA with Richmond office as alternative. Up to 20% travel for store openings and events.

Category
Retail (1)
Required Skills
Adobe Lightroom
Adobe Photoshop
Requirements
  • Has 5-7 years of experience in a corporate visual merchandising position, ideally supporting both retail and wholesale
  • expert skills in InDesign, Photoshop, Lightroom and Illustrator
  • proficient in SketchUp Pro or other 3D software
  • Has a strong point of view around home decor, fashion and product styling
  • Has a “no task too small, no task too big” attitude
  • Is willing to take initiative and ownership of Visual Merchandising projects
  • excellent communication skills across all channels and has experience with communication across all levels of a corporate organization
  • This role requires working onsite at our NYC office as a hybrid employee; however, we are also open to candidates based in Richmond, VA who can work out of our Richmond office.
Responsibilities
  • Create and deploy engaging, on-brand retail visual directives to the fleet while ensuring executional excellence
  • Concept visual planograms and renderings to guide store teams on retail visual merchandising directives
  • Manage the retail visual calendar and partner with store teams to set clear milestones for efficient project management
  • Oversee the visual planning of new store openings, relocations and wholesale installations
  • Develop VM training tools to educate our Retail & Wholesale field teams and ensure strong visual standards, while serving as a resource for review and feedback
  • Partner with the Environments team in development of displays, fixtures and signage that support in store and account objectives
  • Track business performance to guide merchandising decisions and build better performing visuals in-store
  • Collaborate with Retail, Wholesale and Environments teams for ongoing signage and POP needs, including vendor setup, production and rollout
  • Work closely with the Creative team to ensure understanding of evergreen and seasonal brand creative in order to translate into retail and wholesale visual direction
  • Travel and support Visual Merchandising in the field when necessary, including store openings and customer & trade events
  • Foster strong business relationships with cross-functional partners and use our Casper mission statement to guide your decision-making
Desired Qualifications
  • Has 5-7 years of experience in a corporate visual merchandising position, ideally supporting both retail and wholesale
  • expert skills in InDesign, Photoshop, Lightroom and Illustrator
  • Is proficient in SketchUp Pro or other 3D software
  • Has a strong point of view around home decor, fashion and product styling
  • Has a “no task too small, no task too big” attitude
  • Is willing to take initiative and ownership of Visual Merchandising projects
  • Has excellent communication skills across all channels and has experience with communication across all levels of a corporate organization
  • Up to 20% travel needed for new store openings, trade events, retail installations
  • This role requires working onsite at our NYC office as a hybrid employee; however, we are also open to candidates based in Richmond, VA who can work out of our Richmond office.

Casper sells mattresses, bedding, and sleep accessories directly to consumers online and in Casper Sleep Shops where customers can try products before buying. It offers commission-free Sleep Specialists and same-day pickup in select locations, guiding shoppers without pressure. Products are made in the USA with a focus on quality craftsmanship and ethical production. The goal is to provide accessible, high-quality sleep solutions through online and retail channels to help people sleep better.

Company Size

501-1,000

Company Stage

IPO

Headquarters

New York City, New York

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Carpenter Co. ownership provides foam production expertise and operational scale for margin improvement.
  • Bundle deals combining mattresses with bedding increase average order value and customer lifetime value.
  • Eco-friendly disposal programs and recycling guidance build brand loyalty among sustainability-conscious consumers.

What critics are saying

  • Carpenter Co. acquisition eliminates Casper's independence, forcing integration into cost-focused foam supplier operations.
  • Saturated mattress market with third-party resellers undercuts Casper's pricing power and brand positioning.
  • State-mandated recycling fees of $16–$22.50 inflate costs in key markets, compressing margins significantly.

What makes Casper unique

  • Omnichannel model combines DTC online sales with physical Casper Sleep Shops for product trials.
  • Product line expanded in 2024 with six mattress models including foam, hybrid, and cooling technologies.
  • Commission-free Sleep Specialists and same-day pickup options differentiate customer experience from pure-play online competitors.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Employee Discounts

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-1%
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