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Senior PCI Program Manager
Posted on 10/5/2022
Remote • United States
Experience Level
Desired Skills
  • (Responsibilities)
  • Serve as the primary day-to-day program lead for Toast's portfolio of third-party technical compliance assessments, which include PCI DSS, SSF, SOC 2 and ISO 2700x
  • Support the Technical Compliance team's program roadmap and assist in the development and monitoring of a robust technical compliance program to scale with Toast's growth
  • Partner with the team to translate complex business and compliance requirements into clear, attainable and executable plans
  • Identify and proactively drive high-quality deliverables and manage all phases of assessments and initiatives to resolution
  • Ensure cross-team engagement, alignment and that all teams allocated to each assessment, project or initiative understand the priorities and are fully aligned with them
  • Ensure identified risks, decisions and blockers are documented and communicated across all workstreams
  • Identify dependencies between projects that might affect the delivery date, and coordinate dependencies between teams
  • Facilitate recurring standups, status meetings, engagement discussions and retrospectives
  • Partner with the R&D PMO to develop and deliver highly visible and transparent reporting and proposal documentation to leadership and key stakeholders on an established frequency
  • Assist in developing and maintaining team productivity metrics and reporting
  • Manage team productivity tracking tool and assist in selecting and implementing cloud-based GRC tool
  • ? (Requirements)
  • PMP or PMI certification, PCIP, CISSP preferred
  • 5-7+ years of experience managing complex technical compliance and security programs for a cloud based, agile technology or payment processing company
  • At least 2-3 years of experience managing PCI DSS and SOC 2 programs
  • Experience working with and working knowledge of Security, DevOps, Engineering, IT, Product, and Hardware organizations
  • Strong organizational skills, successful track record of coordinating between multiple project stakeholders, technical program managers, and technical teams
  • Experience in creating and managing complex, cross-team project plans; prior success in driving the efficient execution of large-scale project plans across multiple teams in support of organizational goals
  • Solid track record of providing high quality on-time, on-scope deliverables
  • Demonstrable experience interacting with auditors and strategic partners
  • Strong verbal and technical communication
  • Strong writing skills and the ability to communicate information about complex technical compliance issues to a variety of stakeholders in a clear and concise way
Desired Qualifications
  • Experience with P2PE programs
  • Experience with NIST CSF programs
  • Coda experience

1,001-5,000 employees

Cloud-based restaurant software company
Company Overview
Toast is on a mission to enrich the food experience for all. Toast connects employees, operations, and guests on a reliable, easy-to-use platform so restaurateurs can stay one step ahead of a rapidly evolving hospitality market.
  • Peer Nominated Toastie Awards
  • Professional Development Reimbursement Program
  • Sabbatical
  • Unlimited Vacation & Flexible Work Hours
  • Medical, Dental, & Vision Coverage + Wellness Stipend
  • Commitment to Employee Wellness
Company Core Values
  • Lead with Humility
  • Embrace A Hospitality Mindset
  • Always Be Hungry
  • One Team
  • Stay Toasty
  • Driven with Purpose