Full-Time
Vice President
Client Operations
BNY
Global asset management and financial advisory
No salary listed
Dublin, Ireland
In Person
On-site role in Dublin, Ireland.
 Business & Strategy (1) |
|---|
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- Bachelor’s degree in Business, Finance, or a related field
- Minimum 7 years Corporate Trust or related financial markets/securities industry experience
- Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions
- Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams
- Proficiency in client service operations and a thorough understanding of industry regulations and standards
- Works with external clients to resolve complex day-to-day issues of the assigned Collateralised Loan Obligations (CLOs) and/or loan portfolios to ensure high Client Experience Levels
- Leads team members in providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed
- Applies advanced problem-solving skills, judgement, and experience to analyse information
- Uses developed communication skills to deliver high quality service to a specialised client base
- Proactively assists clients in reviewing potential business needs and directs them to appropriate resources at BNY
- Resolves the most complex or non-routine client issues or inquires, as needed
- Uses broad understanding of BNY products and services to best propose expanded offerings to clients for front office consideration
- Serve as an escalation point for the clients
- Leads and participates in internal activities and initiatives designed to improve the client experience
- Uses knowledge of client services best practices and BNY client needs to help develop process improvements
- Provides guidance to less experienced team members
- Supports multiple, complex client accounts
- Advanced degree or professional certification preferred
- Corporate Trust, CLO/CDO background strongly preferred
- Client Service/Loan Operations experience within financial services is strongly preferred
- Finance/accounting, compliance/reporting, reconciliation background experience strongly preferred
- AI proficiency in operations workflows desirable
BNY Wealth provides asset management services to individuals, corporations, and institutions around the world, helping clients manage and optimize their financial lifecycles. It earns revenue from asset management fees, financial advisory services, and transaction-based income. The firm covers a broad range of asset classes and uses an approach that considers global and domestic economic factors such as inflation and growth to identify investment opportunities. The company combines portfolio management, advisory support, and transaction services through a large, multinational workforce, emphasizing long-term client relationships and community impact. Its differentiators include its global reach, scale, diversified revenue streams, and a stated commitment to inclusion, sustainability, and innovation. The goal is to help clients grow and protect wealth over time by finding suitable opportunities across markets while focusing on responsible, client-centered service.
Company Size
N/A
Company Stage
Post IPO Equity
Headquarters
New York City, New York
Founded
1784
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Simplify's Take
What believers are saying
- $348 billion in private client assets enables cross-selling across banking, advisory, and investment services.[12]
- BNY's $2.1 trillion AUM supports continued technology and product investment.[12][16]
- Alts Bridge and advisor tools target growing demand for personalized, alternative, and model-based portfolios.[7][11]
What critics are saying
- Poole office closure cuts 200 jobs and can disrupt UK client service continuity.[user]
- Wealth Online maintenance creates a digital choke point for client access and transactions.[user]
- Market drawdowns directly reduce fee income by shrinking assets under management.[user]
What makes BNY unique
- BNY combines wealth management, custody, and servicing across one global platform.[4][8]
- Its Active Wealth approach integrates investing, tax, estate planning, banking, and lending.[5]
- BNY Pershing and Wove provide advisor workflows for complex, multi-entity client relationships.[7][8]
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Benefits
Health Insurance
Paid Vacation
Flexible Work Hours
Remote Work Options
Unlimited Paid Time Off
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