Full-Time
Implementation Manager
AI platform automating tasks via conversational interface
$84,000 - $153,000
Junior, Mid, Senior
Toronto, ON, Canada
- You have 2+ years experience of leading software implementation (SaaS preferred) with enterprise customers
- Project management experience (scope control, budgeting, estimating and resource management)
- You can creatively propose technical solutions to challenging problems and communicate technical concepts and specifications clearly and efficiently
- Process focused with strong problem-solving ability - always searching for a smarter, better way to achieve a goal
- You have experience building strong internal and external relationships, including with senior-level executives throughout companies
- You are diplomatic, have tact and you are poised under pressure
- You possess a voracious appetite to learn and grow
- You have completed a Bachelor's degree or relevant experience
- You are willing to travel 10-25% of the time
- You lead customers through the initial implementation of Moveworks as well as new product offerings
- You develop trusted advisor relationships with customer project team and project sponsors to ensure the implementation is aligned with their success criteria and business value
- You will evolve and iterate on our implementation strategy
- You partner cross-functionally to translate business needs and product requirements into solutions for customers
- You partner with the Product organization as a champion for customers, sharing insights from the field in product design and development cycles
- You partner with the Sales organization to create implementation plans for prospective customers
- You partner with the Customer Success Manager to ensure a seamless transition to post-launch engagement and support
- You develop a deep understanding of the Moveworks suite of products
- You will adapt quickly to product changes and limitations, and communicate these strategically to stakeholders
Moveworks stands out as a desirable workplace due to its unique blend of advanced technology and employee-centric culture. The company's generative AI platform, which is powered by GPT-class machine learning models, provides a conversational interface that integrates with various systems, enhancing productivity by automating tasks and surfacing information. With its industry leadership demonstrated by partnerships with brands like Databricks, Broadcom, and DocuSign, Moveworks offers a competitive edge in the tech industry, making it an exciting place to contribute to the future of conversational automation.
Company Stage
Series C
Total Funding
$308.2M
Headquarters
Mountain View, California
Founded
2016
6 month growth
↑ 1%1 year growth
↑ 9%2 year growth
↑ 5%Benefits
Fully paid comprehensive medical, dental, and vision coverage with no premiums
Fully paid short-term disability, long-term disability, and life insurance
Employee Assistance Program
Free daily meals
Discounts on select gym memberships
Unlimited PTO
Unlimited paid sick days
Up to 16 weeks of 100% paid parental leave
Generous paid holidays, tailored to your location
Medical, Family Care, and Military leave programs
Competitive salary
401(k) with matching
Equity and stock options
Commuter and parking benefits
Manager mentorship program
Buddy program for new hires
Paid industry certifications
Continuing Education stipend