Director of Information Security Operations

First American

First American

10,001+ employees

Title insurance & professional settlement services

Data & Analytics
Real Estate

$116,820 - $233,640

Employee Stock Purchase Plan

Senior, Expert

Orange, CA, USA

Required Skills
Data Analysis
  • BA/BS degree in Computer Information Systems, Computer Science or equivalent experience
  • 10+ years of technical experience as a senior contributor
  • 8+ years of management experience in a similar technical and business environment
  • Preferred Certifications: CISSP, SSCP, CISA, CISM, CCNA, CCNP, MSCE
  • Experience with IT security, compliance, risk and privacy frameworks such as ISO 27001, NIST 800-53, HIPAA, GDPR, CCPA
  • Technical working knowledge of security tools and concepts including IDS/IPS, SIEM, Web Proxy, Encryption, Patch management, Vulnerability Scanning & Remediation, Forensics, Penetration Testing, DLP, Email Gateways, Anti-spam Services, MDM, Privileged Account Management, Log Analytics, Two Factor Authentication, Single Sign On
  • Excellent communication and interpersonal skills
  • Extensive knowledge and experience managing a strong 24x7 SOC and Security Incident Response team
  • Extensive knowledge of Security Event and Incident Management (SEIM) and Security Orchestration Automation and Response (SOAR) tools
  • Ability to nurture and support a strong operations culture
  • Has experience building security products and is well versed with the security landscape
  • Demonstrated ability of establishing and maintaining metrics-based process improvement
  • Ability to establish and maintain effective working relationships at the senior management level across functional groups and business units
  • Ability to communicate function vision and establish aligned direction and goals for his/her department
  • Manage, support, and oversee the maturity of the SOC in improving incident response times
  • Drive innovation and provide leadership to ensure world-class system solutions and flawless execution
  • Ensure 24x7x365 global coverage for detection and response
  • Monitor and evaluate security operations, investigative processes, automation, threat-hunting techniques, eDiscovery, legal holds, and forensic investigations and technologies
  • Provide oversight to all security incidents, processes, and escalations
  • Develop and manage operational playbooks, procedures, recommendations, and standards to ensure compliance with applicable security laws, regulations, and privacy legislation
  • Provide leadership and strategic direction in the on-going development, implementation and administration of security programs and policies
  • Direct a multidisciplinary team of incident responders, cyber defense analysts, and security consultants
  • Oversee the development, implementation, and maintenance of our cyber defense strategy, policies, and tools
  • Stay up-to-date with the latest cybersecurity trends, technologies, and threats
  • Define and track key performance indicators (KPIs) for the cybersecurity team
  • Design, build and drive overall strategy, methodology, and roadmap for the processes, systems, tools, and technologies required to secure data assets
  • Authorize projects, approve project designs and cost estimates
  • Develop and administer department budget
  • Develop long-range plan for the department and participate in strategic planning for the IT Operations function
  • Write and conduct performance reviews, provide ongoing performance feedback
  • Frequently interface with executives inside and outside the company to make operational and project-related decisions
  • Resolve critical issues, gather industry and competitive information, and foster a productive professional network
  • Perform duties outside of normal work hours based on business needs

First American is on a mission to provide comprehensive title insurance protection and professional closing/settlement services that produce clear property titles and enable the efficient transfer of real estate.

Company Stage


Total Funding



Santa Ana, California



Growth & Insights

6 month growth


1 year growth


2 year growth



401k matching

Health, vision, dental insurance

Professional development