Steel Point Solutions is an amazing SBA Certified (8a), HUBZone, Small Disadvantaged Business (SDB) and a Woman Owned Small Business (WOSB) company. Established in 2013 with a vision of offering world class, integrated business solutions for all levels of Government and commercial enterprises. We are represented by a team of talented and qualified professionals who know how essential efficient, cost-effective integrated solutions are to your organization’s success. Leveraging these resources, we strive daily to lead the industry in program management and service delivery. 

Job Summary

The Business Process Manager is responsible for assisting the Government with managing a repository of robotic process automation proposals and developing a priority order for the requirements. Serves as a business consultant to help the Government with overseeing end-to-end development of automations and substantive changes or enhancements to previously developed robotic tools.

Job Responsibilities 

• Comprehend and document current workflow process in detail with ability to assess critical business process framework
• Facilitate group work sessions that involve eliciting requirements and liaising with users
• Review and prioritize current and future state process requirements
• Research and study to find ways to improve business process flows
• Ability to multi-task and solve problems across multiple projects
• Ability to screen and structure a large amount of data within process framework
• Collect and analyze information to identify causes of problems
• Analyze the work process flow to identify gaps and issues requiring resolution
• Recommend work procedures that improve organization’s goals and objectives
• Lead and implement cross functional teams with improvement initiatives
• Track work process flow in monitoring its effectiveness and report significant deviations from project plan’s quality objectives
• Collaborate with peers in sharing tasks and addressing design and implementation issues as they evolve
• Interface with Government users in managing and operating business processes
• Develop performance metrics for process measurement and track work process flow
• Deliver measurable results by deploying process improvements or utilizing lean six sigma principles to solving problems, thereby maximizing efficiency and minimizing waste
• Evaluate workflows and suggest improvements to increase productivity
• Ability to identify key indicators for future requirement opportunities

Required Qualifications

• Bachelor’s degree in Business Administration, Data Analytics or a relevant field of study is required
• 10+ years of program management experience
• 8+ years of process improvement experience
• Experience in one of the following areas is required: budgeting, finance, statistics, risk management, process reengineering, internal controls, performance measurement, program/project management, or acquisition.
• PMI PMP, Agile Certified, or Six Sigma Certification required

Candidates from Historically Underutilized Business Zones (HUBZone) are strongly encouraged to apply. To determine whether you reside in a HUBZone, visit: https://maps.certify.sba.gov/hubzone/map.

Steel Point Solutions, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.