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Product Design Manager
Kustomer
Posted on 7/20/2022
INACTIVE
Locations
Seattle, WA, USA • Remote in USA • Menlo Park, CA, USA • New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Product Design
UI/UX Design
Requirements
  • 4+ years of experience in Product Design
  • 4+ years of design leadership experience with direct reports under your guidance and leadership
  • 4+ years of experience working collaboratively with product, engineering, design, content and user research teams
  • Experience building and shipping applications or software across a variety of platforms
  • Experience leading product direction and strategic thinking with the experience developing product goals, identify opportunities, and make decisions based on the impact to people and the company
  • Experience representing work to a broader product team and other leaders, clearly and succinctly articulating the goals and concepts
Responsibilities
  • Build and manage a talented, diverse, inclusive team of product designers and leaders that consistently delivers on projects and is well-balanced across a range of design skill sets
  • Responsible for overall team performance and health, resource allocation, project prioritization, and building a culture of design excellence
  • Define, craft and evolve Kustomer's visual design system
  • Lead and oversee the user experience of our product in partnership with product managers, engineers, UX researchers and content designers
  • Take broad, conceptual ideas and turn them into useful and valuable features for hundreds of millions of end-customers being helped from our software around the world
  • Contribute to strategic decisions around the future direction of Kustomer's design as we integrate to the Meta product ecosystem
  • Cultivate a healthy design process for the team, and be a key contributor to your organization's product strategy
  • Effectively communicate your team's product goals (both within the team and outside the team), and connect related projects across the company so that problems or joint decisions can be resolved quickly
  • May involve handling sensitive personal data
Desired Qualifications
  • Experience designing B2B/SaaS Software
  • Experience with delivering 0-1 products from concept stages to launch
  • Experience working on large scale, complex, ambiguous projects across multiple teams
  • Experience managing managers
Meta

10,001+ employees

Parent company of Facebook, WhatsApp, Instagram, & more
Company Overview
Meta's mission is to make the world more open and connected— and give people the power to build community and bring the world closer together.
Company Core Values
  • Give People a Voice - People deserve to be heard and to have a voice — even when that means defending the right of people we disagree with.
  • Serve Everyone - We work to make technology accessible to everyone, and our business model is ads so our services can be free.
  • Promote Economic Opportunity - Our tools level the playing field so businesses grow, create jobs and strengthen the economy.
  • Build Connection and Community - Our services help people connect, and when they’re at their best, they bring people closer together.
  • Keep People Safe and Protect Privacy - We have a responsibility to promote the best of what people can do together by keeping people safe and preventing harm.