Full-Time

Medical Assistant I Hematology Oncology Clinic

Posted on 11/7/2025

Beth Israel Lahey Health

Beth Israel Lahey Health

10,001+ employees

Integrated health system delivering care, education

Compensation Overview

$21 - $28.26/hr

+ Shift Differentials + Call Pay + Premium Pay

Burlington, MA, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Requirements
  • High School Diploma or equivalent (GED) required
  • Graduate of an Accredited Medical Assistant program or graduate of a Medical Assistant training program
  • Minimum of 5 years of Medical Assistant experience if not a graduate of an Accredited Medical Assistant program
  • Must have passed a Medical Assistant Certification Exam (AAMA, CCMA, RMA, NCMA)
  • Certification required if not a graduate of an Accredited Medical Assistant program
  • Note: Those hired prior to May 2017 without certification are grandfathered
  • Strong interpersonal and customer service skills required
  • Knowledge of medical terminology
  • Basic computer skills to input and retrieve clinical information, patient registration and appointment information
  • Utilizes critical thinking and good judgement
  • Good organizational skills and ability to multitask and prioritize daily assignments
  • Education: High School Diploma or equivalent (GED) required
  • Experience: No experience required
Responsibilities
  • Greet and transport/escort patients to exam rooms
  • Ask patient for and document in the Electronic Health Record complaint, symptoms, duration of symptom(s)
  • Obtain history and review medications list
  • Ask patient if they need any medication refills and queue refills in the Electronic Health Record
  • Document all drug and other allergies
  • Document smoking history
  • Take vital signs
  • Alert provider when patient is ready
  • Prepare special equipment if necessary
  • Participate in a competent plan of care that identifies patient problems, expected outcomes and addresses preventative measures
  • Deliver care that is specific to the age of the patient
  • Contribute information provided by the patient or family for assessment
  • Evaluate outcomes of interventions within your scope and follow directions on a modified plan of care
Beth Israel Lahey Health

Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • 74% of physicians reduce after-hours work, cutting burnout and turnover costs.
  • 82% experience reduced cognitive load, boosting clinical outcomes and satisfaction.
  • Heidi's scale supports 2 million weekly consults in 110 languages globally.

What critics are saying

  • Heidi rollout displaces internal transcription staff, forcing layoffs in 3-6 months.
  • Competitors like Mass General Brigham adopt Heidi, eroding BILH retention in 12 months.
  • OCR scrutiny on AI hallucinations triggers HIPAA fines and tool decommissioning in 12-24 months.

What makes Beth Israel Lahey Health unique

  • BILH rolls out Heidi's ambient AI scribing to 6,000 providers across 14 hospitals.
  • Heidi achieves 89% satisfaction in note quality and 88% accuracy on complex terms.
  • 90% of trial physicians report more eye contact and presence with patients.

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