What you will get to do:

• Essential Responsibilities:


• Systems Administration
• Maintains office network, updates computers, and maintains backup servers.
• Controls administrative user accounts and maintains Teams phone system.
• Performs IT onboarding and offboarding activities.
• Configures and maintains servers.
• Tests, installs, upgrades, and maintains software and hardware.
• Diagnoses and troubleshoots hardware/software, networks, systems, and applications; implements corrective actions.
• Provides end-user support for systems, software and hardware; including printers / copiers / plotters, etc.
• Manages printers / copiers / plotters, including ordering supplies and scheduling regular maintenance


• IT Support 


• Maintains and administers hardware, servers, systems software, and application software.
• Performs data backups and data recovery operations.
• Consults Tier-1 and Tier-2 support of network users regarding resolutions of existing problems.
• Maintains inventory of installed software, manages licensing, and creates policies and procedures for upgrades.
• Managing server folder structure, setting up new project folder systems and working with user groups to revise as needed.
• Asset tracking and upgrade / new hardware recommendations.
• Analyzes hardware/software and makes recommendations for standardization.
• Develops user accounts and manages access control based on organizational policies.
• Maintains and updates appropriate documentation such as procedures, training manuals, and policies.
• Works to answer customer support requests and provides technical support for software and hardware-related issues

What Will Make You Successful:

•  Bachelor’s degree specializing in Technology, Computer Science, related field or equivalent work 
• experience.
• One (1) to three (3) years of proven experience in system administration and technical support.
• Experience with Microsoft Office Suite; including Windows Server & Windows 11 Pro
• Familiarity with ITIL processes and service desk practices.
• Working knowledge of Active Directory, Microsoft Exchange.
• Knowledgeable in File and Print Services, Remote Desktop.
• Experience with VPN, MFA, IP/DNS/DHCP/VOIP
• Familiarity with Cisco Switches and Routers.
• Experience and knowledge of Bluebeam, Deltek; AutoDesk / AutoCAD, Revit, Adobe; preferred.