Description
Envestnet is seeking a passionate and talented Data Aggregation Specialist to join our Platform Operations team. This position is expected to report to our Raleigh, NC office.
Envestnet is transforming the way financial advice and wellness are delivered. Our mission is to empower advisors and financial service providers with innovative technology, solutions, and intelligence to make financial wellness a reality for everyone.
Since our founding 20 years ago, we are fully vested in helping people live an intelligent financial life. If you love the idea of working in a Fintech company with the environment and excitement of a start-up where you are making everyday impact - then read on.
Job Summary:
The Data Aggregation Specialist will oversee problem resolution affecting service and operations in Data Aggregation. Using data-driven analysis, this individual will contribute to project prioritization and training initiatives within the Data Aggregation department.
Job Responsibilities:
- Provides day-to-day operational support for data aggregation providers (including By All Accounts, Yodlee, DST, DTCC and DAZL) to internal Envestnet departments, and external advisors and firms.
- Serves as the Data Aggregation resource for onboarding projects and conversions of new firms to the Envestnet platform. In this role, works closely with the internal cross-functional project team and firm representatives to manage data aggregation provider setup and/or conversion.
- Provides day to day support for issues related to Auto Claim, as well as assistance with Auto Claim configuration requests.
- Monitors and reviews daily download and reconciliation data for assigned channels/firms to address issues and assist advisors in troubleshooting errors.
- Works with Yodlee and/or By All Accounts directly on behalf of advisors and firms. Opens cases for issues that cannot be resolved, and provides supporting documentation if required
- Directly works with other Data Aggregation providers to facilitate problem resolution and improve efficiencies and current processes.
- Establishes and maintains strong and cooperative relationships with Envestnet client service teams to foster a cooperative environment for the resolution of problems and/or errors.
- Provides support for internal groups working with firms/clients on Data Aggregation. Support includes, but is not limited to, research and resolution on account level issues involving data aggregation providers. This could include data feed, reconciliation, pricing issues, etc.
- Helps facilitate best practice process management with various operational and administrative areas of the organization, including making suggestions for improved client service, quality control, and risk management procedures.
- Daily monitoring of Data Aggregation Support Group Email Box.
- Adherence to and application of Envestnet legal, compliance, risk, business continuity and administrative policy within the role and department(s) including the timely completion of training & awareness, affirmations and testing as requested.
- As part of the responsibilities for this role, you will understand and readily support Envestnet’s established corporate business practices, policies, internal controls and procedures designed to create value or minimize risk.
Required Qualifications:
- Bachelor’s degree in related field preferred
- 1-3 years of experience in the financial services or related industry required.
- Overall understanding of the work environment and operational processes.
- Must be self-motivated, and work well independently, sometimes with minimal instruction.
- Have working knowledge of the securities industry, of various types of investment vehicles, and trading methods.
- Have a functional understanding of General Securities rules as well as Financial Industry Regulations and terminology.
- Must have a precise understanding into Operations within the Financial Services Industry.
- Understands the terminology and processing requirements within the Investment and Financial Services Industry.
- Ability to critically analyze information and make sound recommendations.
- Ability to adjust to changing priorities.
- Ability to work as a member of a team with collaborative decision making.
- Strong information-gathering and troubleshooting skills.
- Proficient with Microsoft Word and Excel.
- Strong math skills.
About Us:
Envestnet is a leading independent provider of technology‐enabled investment and practice management solutions to financial advisors who are independent, as well as those who are associated with small or mid‐sized financial advisory firms and larger financial institutions. Envestnet’s technology is focused on addressing financial advisors’ front, middle, and back‐office needs while leveraging our platform to grow their businesses and expand client relationships.
We offer a highly competitive compensation and benefits package as well as the excitement, challenges, and rewards of a fast-growing, entrepreneurial company.
Why Choose Envestnet:
- Be a member of a leading financial services and products innovation company
- Competitive Compensation/Total Reward Packages that include:
- Health Benefits (Health/Dental/Vision)
- Paid Time Off (PTO) & Volunteer Time Off (VTO)
- 401K – Company Match
- Annual Bonus Incentives
- Parental Stipend
- Tuition Reimbursement
- Student Debt Program
- Charitable Match
- Wellness Program
- Work on global projects with diverse, energetic, team members who respect each other and celebrate differences.
Envestnet is an Equal Opportunity Employer.
Envestnet refers to the family of operating subsidiaries of the public holding company, Envestnet, Inc. (NYSE: ENV).
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