Specialist

A career at Resilience is more than just a job – it’s an opportunity to change the future.

Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made. We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need. 

For more information, please visit www.resilience.com

Position Summary & Responsibilities

The Specialist, Training creates and maintains training documents in the learning management system (LMS) for use across the site. This position conducts appropriate activities to ensure database integrity and regulatory compliance. This includes interfacing with leaders across the site and all operations to provide ongoing customer support, consultation and provide data in support of internal audits and regulatory agency (FDA, MHRA, Safety, Environment, etc.) questions involving the training documentation; and assisting in the maintenance of a tracking and filing system that meets regulatory requirements. This position is also a link to the site learning community, including identification of trends, improvement opportunities, and continuous education on systems.

• Assists in the content development and management of the role framework and role assignments in the LMS, based on structure determined by Learning Management and Change Management process owners and area leaders.
• Develops content, role builds, role maintenance and courses by working collaboratively with leaders, facilitators and functional teams to ensure that the required information is provided for complete and accurate information in the learning management system.
• Interface with Learning resources to ensure the successful transfer of information from interfaced systems (Workday, Veeva, and others as required).
• Assists in response to audits of LMS to monitor consistency and accuracy of roles, entries, re-certifications, and compliance against site goals, as well as address and escalate inconsistency – including assisting with LMS validation change controls and upgrade activities.
• Furnishes data in support of internal and regulatory agency audits. This includes providing effective answers to questions involving the learning process, learning effectiveness, learning management system and training documentation. This position assists in ensuring proper information is available in Learning Management documentation for all conducted audits.
• Interfaces with process owners to ensure successful data transfer of LMS information.
• Advise and implement assessment submission for SOP revisions. This includes working collaboratively with SOP authors and developing assessment standards for LMS submission in a timely manner.
• Assist SOP Authors with information gathering for SOP submission. This includes giving guidance with training curriculums for “right the first time” with training requirements for change form submissions.
• Provide support and guidance as necessary for leaders who have a need to run routine reports.
• Support Instructional Design Activities.
• Support the preparation and generation of training materials such as participant guides, media, evaluations, job aids, training checklists, etc.
• Takes ownership of key projects and/or process as assigned.
• Facilitate the coordination and scheduling of site resources for cross-functional and site-wide learning events.
• Gather KPI information and draft reports and visual controls that effectively display learning performance information.
• Assists in managing the storage and retrieval of paper-training records in accordance with regulatory and record retention policies.

Minimum Qualifications

• Experience supporting the Training and Development Group
• Proficient computer skills with knowledge of Word, PowerPoint, Excel, internet, and intranet usage.
• Demonstrate the ability to develop and administer training

Preferred Qualifications

• Bachelor’s Degree
• Planning, organization, and time-management skills are essential.
• Self-motivated and capable of working with minimal supervision in a customer-focused environment.
• Strong people, written, and verbal skills.
• High attention to detail is needed to check complex work for accuracy and completeness.
• Ability to make good business decisions using sound judgment.
• Ability to manage multiple tasks and set priorities.
• Familiarity with curriculum design (i.e., e-learning, instructor-led training, on-the-job training, standard work instructions, SOPs, and virtual training).
• Minimum of two years of experience with a learning management system as an administrator.

Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.

Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, flexible time off, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $50,000.00 - $76,250.00 per year. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate’s geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience and the biomanufacturing revolution? We encourage you to apply and start a conversation with one of our recruiters.