Sales Support Engineer

Job Summary

The Sales Support Engineer will play a crucial role in supporting our sales and engineering teams by providing technical expertise, generating accurate quotes, and ensuring our solutions meet both customer requirements and company capabilities. The ideal candidate will have a strong background in electrical or mechanical engineering, with specific experience in cable harness design and manufacturing processes.

Minimum Qualifications

Education:

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a closely related field.

Experience:

• A minimum of three (3) years of experience in mechanical quoting or design within a related industry.

Knowledge:

• Knowledge and experience with Epicor or a similar ERP system preferred
• Familiarity with industry standards and regulations pertaining to cable harness design is highly desirable.

Skills:

• Proficiency in Autodesk Inventor or equivalent 3D modeling software.
• Demonstrated expertise in electro-mechanical systems and/or cable harness design.
• Solid understanding of both electrical and mechanical engineering principles.
• Exceptional problem-solving skills and meticulous attention to detail.
• Strong communication and collaboration abilities.

Job Responsibilities

• Collaborate closely with customers and the sales team to understand specific project requirements and cable harness needs, ensuring proposals are tailored to meet customer expectations.
• Analyze technical specifications and engineering drawings to determine the necessary materials, components, and manufacturing processes required for cable harness assemblies or cabling, enabling accurate cost estimation.
• Understand and apply Mil/Aerospace specifications to determine appropriate testing requirements and associated costs, a plus.
• Ensure all drawings and documentation align with Cicoil's manufacturing capabilities and standards, confirming suitability for production.
• Research required components, obtaining pricing and availability information to generate accurate lead times for project completion.
• Utilize Autodesk Inventor to create detailed drawings and sketches that aid in the quoting process, ensuring clarity and precision.
• Employ Office Suite applications and the ERP system to generate comprehensive and timely customer quotes. Epicor experience a plus.
• Work in close cooperation with cross-functional teams, including mechanical engineers and manufacturing staff, to ensure a thorough understanding of manufacturing costs based on current production methods.
• Communicate technical information effectively to both technical and non-technical stakeholders, ensuring clarity and understanding throughout the sales process.

Other responsibilities, initiatives and ad-hoc projects as required. 

Physical Demands: 

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for extended periods, and occasionally and safely lift up to 25lbs. The noise level in the work environment is usually low in an office setting, but occasionally loud due to cleaning tools and other surrounding manufacturing processes when working with production staff.

This position requires the use of information or access to hardware and documents that are subject to the International Traffic in Arms Regulations (ITAR). All applicants must be able to comply with the requirements of ITAR and other U.S. export control laws.  

Compensation: $70,000 - $85,000