Full-Time
Job Not Found
Baxter Auto Group
Compensation Overview
$20/hr
+ Monthly Bonus
Madison, WI, USA
In Person
Saturdays are required; on-site role in Madison, WI.
Category
 Retail (2) |
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Required Skills
Customer Service
Requirements
- Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
- Bilingual
- A team-first always perspective with a desire to win together attitude
- An innate desire to help others in all ways possible
- Dedicated to creating meaningful outcomes in everything you do
- Welcomes difference by seeking, listening, and learning from diverse perspectives
- Authentically communicates with transparency, empathy, and kindness
- Forever curious and motivated by a passion for continuous improvement
Responsibilities
- Maintains professionalism and delivers excellent customer service to each guest.
- Conducts vehicle feature and benefit presentation by assisting guests on their test drive of vehicle(s).
- Ability to maintain strong product knowledge for all manufacture products to support guests’ questions.
- Directs guests to additional information resources by staying entuned to all manufacture changes and updates.
- Explain and demonstrate vehicle features and technologies at delivery, answering any questions that might arise from the customer.
- Take photos of new and used cars to be put on the company website.
- Maintains consistent guests’ communication after delivery to ensure guests satisfaction is met.
- Travels to and from guest’s residence with potential extended geographic locations.
- Regular and reliable attendance.
- Effectively coordinates and communicates with Sales and Service departments to ensure guests experience is met.
- Ensures all vehicles meets all pre-delivery requirements.
- Drive between dealerships to pick up or drop off other vehicles.
- Keeps new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
- Inspects parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
- Makes key tags for vehicles.
- Other duties as assigned by management.