Hospitality Assistant

Job Description

The Hospitality Assistant will be supporting, monitoring and serving all food and drinks to customers/clients/guests, clearing throughout events, and delivering a service to Searcys industry-leading standards.

Job Type: Casual / Zero Hour Contract

Salary: £13.50 hourly 

Responsibilities:

• Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
• Clean and polish all cutlery and glasses/crockery for the next event
• Setup dining/meeting spaces with accuracy and care.
• Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
• To be able to work without supervision and take initiative over duties and tasks without being directed.
• To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality.
• To work on licenced bars serving alcoholic beverages - including cocktails
• To be able to use coffee machines
• Assist with the ordering and deliveries as required - informing management of any discrepancies
• Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
• Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.

Qualifications

• Excellent product knowledge (food/beverage)
• Excellent communication skills (especially with our guests)
• Takes the initiative
• Excellent time management
• Punctual
• Supportive / Team player
• Strong presentation skills
• Excellent customer care skills