Full-Time
Agile & Product Excellence Lead
Product Engineering
Posted on 8/20/2026
Hargreaves Lansdown
1,001-5,000 employees
Platform for funds and shares investing
No salary listed
Bristol, UK
Hybrid
Flexible working options are available, including hybrid working.
 Software Engineering (1) |
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- Proven experience of 7 or more years as a delivery flow leader in complex organisations.
- Deep understanding of various Agile, Product, and delivery methodologies and their practical application.
- Excellent facilitation, coaching, and mentoring skills, with the ability to influence, challenge productively, and inspire at all organisational levels.
- Strong communication and interpersonal skills capable of building rapport and trust with diverse stakeholders.
- Experience supporting or leading organisational change management and scaling Agile within larger enterprises.
- Demonstrated ability to identify and resolve complex organisational and team-level impediments to unlock flow and time-to-value.
- Understanding of DORA and other flow and value metrics.
- Ability and experience to work in environments adopting Agile, Waterfall, Product, and other delivery models while evolving their maturity.
- Own the continuous improvement of software delivery flow and quality across Product Engineering, increasing throughput, predictability, value, time to value, and quality while reducing delivery risk, organisational friction, and dependencies.
- Assess current maturity levels and develop tailored improvement plans for teams and the wider organisation, providing a clear and measurable framework for demonstrable improvement in team maturity over time, including adoption, throughput, quality, and value.
- Work directly with Product Managers, engineering teams, and leadership to identify and remove structural, governance, and delivery flow impediments.
- Facilitate workshops, training sessions, and retrospectives to embed Agile methodologies and address challenges; coach teams and leaders in adopting best practices and delivery frameworks where relevant.
- Empower Product Engineering teams with key metrics to measure the success of their ways of working and outcomes, driving decision-making and continuous improvement.
- Establish and embed a data-driven flow-management operating rhythm using delivery, dependency, and team-health metrics to identify risks, uncover opportunities, monitor tribe maturity, spot emerging trends, and enable proactive interventions that improve flow, delivery outcomes, and value realisation.
- Champion Agile, Lean, and Product values, principles, and practices across multiple teams and departments, driving consistency in practice and process.
- Coach and mentor individuals and teams on Agile, product, and delivery frameworks and techniques, including when to apply appropriate frameworks and how to avoid inappropriate techniques, while guiding teams through necessary change management.
- Promote a culture of continuous learning, experimentation, and feedback.
- Collaborate with other leaders to standardise and evolve Agile practices and tooling across the company.
- Support the implementation and optimisation of scaled Agile frameworks as needed.
- Familiarity with financial services or regulated environments.
Hargreaves Lansdown provides a direct-to-consumer investment platform that gives retail investors access to a wide range of funds and shares in one place, along with information on investments and tax planning. The product works as an online platform where users can research, compare, and execute investments without relying on traditional financial advisers, effectively consolidating investments, research, and trading in a single interface. The company differentiates itself through its long-running direct-to-consumer model, emphasis on user access to information and tools, and history of growth since its 2007 London IPO, along with ongoing interest from potential buyers. Its goal is to expand its platform, grow its client base, and continue providing easy, self-directed investment access to the retail market.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Bristol, United Kingdom
Founded
1981
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Simplify's Take
What believers are saying
- 30 June 2025 assets under administration reached £155.3 billion, up 16%.
- July 2026 hired Charles Thompson and Michael Finnegan to accelerate tech overhaul.
- HL plans targeted support launches in coming months, opening regulated advice-like revenue streams.
What critics are saying
- March 2026 outage locked out customers; another failure destroys trust and triggers exits.
- March 2026 fee cuts from 0.45% to 0.35% compress margins immediately.
- Private-equity owners must execute transformation fast; a botched migration leaves HL structurally uncompetitive.
What makes Hargreaves Lansdown unique
- HL remains the UK’s largest direct-to-consumer investment and savings platform.
- Active Savings launched exclusive cash ISAs, giving HL a rare retail savings distribution edge.
- Bristol-rooted scale plus September 2026 Vanguard hires support its technology-led operating model.
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Benefits
Discretionary Annual Bonus
Paid Vacation
Unlimited Paid Time Off
Flexible Work Hours
Hybrid Work Options
Enhanced Parental Leave
Pension Scheme up to 11% Employer Contribution
Income Protection
Life Insurance
Private Medical Insurance
Health Care Cash Plans
Health Screening Programme
Mental Health Support
Wellness Program
Commuter Benefits
Two Paid Volunteering Days
Growth & Insights and Company News
6 month growth
↑ 9%1 year growth
↑ 9%2 year growth
↑ 9%ICS announces the appointment of Tom Cunningham as Managing Director, EMEA. ICS is have announced the appointment of Tom Cunningham (pictured) as Managing Director, EMEA. Management Tom joins ICS from Hargreaves Lansdown Fund Managers, where he served as Director of Investment Operations and Change, leading the investment operations and technology agenda for one of the UK's largest retail asset managers. In that role, he was a direct user of the ATHENA platform. Before Hargreaves Lansdown, he held COO and CTO positions at major UK and global asset managers, led technology strategy at a global software firm, and served as a partner at a consultancy. His decision to join ICS carries its own signal. Tom has operated at the senior end of investment operations leadership. He has seen what ATHENA delivers in a genuinely demanding production environment. And he has chosen to build his next chapter around it. In this role, Tom will lead ICS's commercial and client operations across the UK and Europe, serving as the senior point of contact for EMEA clients and prospects, and working closely with the ICS Board and global leadership team to accelerate regional growth. ICS Co-Founder and Chief Commercial Officer, Christian Eriksen, said "Tom's appointment marks a new chapter for ICS in EMEA. He has operated at the highest level of investment operations leadership and brings that experience directly into our commercial team. The fact that he comes to us from inside one of our own clients, having seen ATHENA operate in a genuinely demanding environment, is a validation we could not manufacture. We are very glad to have him." Commenting on his new appointment, Tom Cunningham said, "I'm thrilled to be joining ICS. It's an exciting and dynamic business with a market-leading product that continues to make an impact in the financial services sector. In fact, it's the only product I've deployed in my career that all business users not only liked but actively utilised. "What's also impressed me is the way the people behind the business bring their passion, knowledge and sense of pride into the workplace. It's a culture that creates strong, effective partnerships with clients. "Right now, ICS's clients face a series of challenges - not just the current macroeconomic environment, but also the advent of new technologies including AI and the move to a more real-time operating environment across the regulated ecosystem. What that means for us is that our mission to provide solutions addressing core operating models is becoming ever more critical. We're here to give our clients the flexibility they need alongside the scalability they depend upon." Engineering & Technology Discover more Western Europeans Engineering & Technology ICS works with a growing community of investment managers across the UK and Europe, including Hargreaves Lansdown, Veritas Asset Management, and Impax Asset Management. Tom's appointment marks the next stage: a dedicated regional leader with the operational depth, commercial experience, and market profile to match the scale of the opportunity.
Coinbase brings 4,000 US stocks to UK users - but they are not tokenized. August 6, 2026 AMBCrypto general Positive Coinbase is launching access to more than 4,000 U.S.-listed stocks for United Kingdom users, marking a significant expansion of the exchange's product suite beyond digital assets and positioning it as a direct competitor to traditional brokerage platforms in one of Europe's largest retail investment markets. Available 24 hours a day, five days a week, the offering gives UK investors exposure to American equities through the Coinbase platform without requiring tokenization of the underlying shares, a key structural distinction that separates this product from blockchain-based stock trading experiments. Users searching for Coinbase UK stocks, buy US stocks from UK crypto exchange, or Coinbase equities expansion 2025 should note that this move reflects a broader industry trend of crypto-native platforms diversifying into traditional financial products to capture wallet share and reduce revenue dependence on volatile crypto trading volumes. The launch is strategically timed as Coinbase (COIN) continues to scale its international footprint following strong regulatory progress in the U.S. and growing demand from non-U.S. retail investors seeking unified platforms for both crypto and equities. By offering 24/5 access rather than the standard weekday trading hours of traditional brokers, Coinbase leverages its always-on infrastructure as a competitive differentiator against incumbents like Hargreaves Lansdown and eToro in the UK market. The service does not currently extend to weekend hours or include fractional share details at launch. Watch for Coinbase to potentially roll out similar multi-asset offerings in other European and Asia-Pacific markets as it builds toward becoming a comprehensive financial super-app. Coinbase is expanding beyond crypto in Britain with 24/5 access to US stocks. Here is how the service works and what UK investors should know.
Hargreaves Lansdown eyes targeted support launch. In coming months. Hargreaves Lansdown plans to launch its first targeted support use case in the coming months, Professional Adviser understands. It is understood that Hargreaves Lansdown is currently designing and building multiple use cases. Hargreaves Lansdown has openly supported pushes to educate others about investing. The firm was one of 20 UK-based financial services firms to recently back the government's 'Invest for the Future' campaign. The campaign, which debuted in April, is intended to act as an industry-wide effort to drive a step change in how investing is understood, discussed and adopted. Hargreaves Lansdown CEO Richard Flint previously said: "People will not change their behaviour overnight, but throu... To continue reading this article... Join professional adviser for free. Signup and gain exclusive members-only insights
Hargreaves Lansdown expands Bristol headquarters at Welcome Building(R), which is now 91% let. July 8, 2026 Media contact. Global Head of Communications Hargreaves Lansdown (HL), the UK's largest investment and savings platform for private investors, has signed a long-term lease for a further 26,303 sq ft at Welcome Building(R), expanding its Bristol headquarters to 116,665 sq ft over four floors, representing 58% of the building. This follows the firm taking over 90,362 sq ft across three floors in 2025 for its new headquarters, which marked the largest Bristol City Centre letting since Q4 2019. Founded in Bristol more than 40 years ago, HL has remained rooted in the city throughout its history and continues to invest in Bristol as its long-term home. Welcome Building(R) is an award-winning, 207,000 sq ft new workspace in Bristol delivered in a joint venture between EPISO 5, a fund managed by Tristan Capital Partners, and Trammell Crow Company. It provides the city's largest available, reconfigurable floorplates, ranging from 22,000 sq ft to 30,000 sq ft, and has been recognised by a raft of awards, last month winning the coveted ESG Award at the regional British Council for Offices Awards. Following this latest letting, it is 91% let. Gary Logan, Chief Operating Officer at leading retail investment platform, Hargreaves Lansdown, said: "As a business founded in Bristol more than 40 years ago, we're proud to continue investing in the city through our new headquarters at Welcome Building(R). The building's great location, excellent transport links, high-quality, sustainable workspace and strong ESG credentials provide an exceptional environment for our team and support the next stage of our growth." Toby Pentecost, Senior Vice President and head of UK offices at Trammell Crow Company, commented: "We're delighted that Hargreaves Lansdown has chosen to take the fifth floor at our multi-award-winning Welcome Building(R). Having the confidence of such a renowned British and Bristol-based business reinforces our early decision to create a workplace that would set the bar for the city in terms of its sustainability, wellbeing focus, flexibility and workplace experience." James Brodie, Managing Director, at Tristan Capital Partners, added: "Welcome Building(R) is now almost fully let and has earned recognition for its design excellence, occupier experience, community creation, ESG credentials and wellbeing focus. It has firmly established itself as one of the UK's leading office developments. Hargreaves Lansdown's decision to expand its footprint is a strong endorsement of the building's quality and the environment it provides for businesses to grow and thrive." Welcome Building(R) is highly sustainable and aims to operate as net zero carbon. It has achieved an EPC 'A', BREEAM Outstanding and Design For Performance NABERS UK 5 Star target rating, along with WiredScore Platinum and SmartScore Gold. It has also secured WELL Core Platinum certification. Alongside the office accommodation, it features an internal 'Street' on the ground floor and mezzanine, which brings together building users and the business community, with hotel-style furnishings, a café, 3,000 sq ft state-of-the-art gym and wellness space, auditorium, breakout seating areas, and public art. Other occupiers in the building include international law firm DAC Beachcroft, which took 44,196 sq ft, and Unite Students, the UK's largest owner, manager and developer of purpose-built student accommodation, which relocated its headquarters to 22,000 sq ft of space. Alder King and Knight Frank are leasing agents for Welcome Building(R), and Newsteer represented Hargreaves Lansdown. Trammell Crow Company. Trammell Crow Company (TCC) is a leading commercial real estate developer and wholly-owned subsidiary of CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas. Founded in 1948, TCC has developed or acquired 3,000 buildings valued at $90 billion spanning more than 700 million square feet. As of March 31, 2026, TCC had nearly $30 billion of projects in process or its pipeline. With approximately 465 employees throughout the United States and Europe in 26 offices, the company serves users of and investors in office, industrial/logistics, healthcare, life science, data center, mixed-use, and multifamily projects through its residential subsidiary, High Street Residential. For more information visit www.TrammellCrow.com.
Hargreaves Lansdown strengthens executive leadership team. Hargreaves Lansdown has appointed Charles Thompson as chief technology officer and Michael Finnegan as chief transformation officer. Thompson joins from Vanguard where he was most recently principal and divisional chief information officer for advice and wealth management. Previously, he held senior technology leadership roles at National Australia Bank. Also moving from Vanguard, Finnegan served as head of wealth planning & partnerships, and previously as head of international strategy and chief of staff for its international business. Thompson and Finnegan will both take on their new roles in September 2026, subject to regulatory approval. They replace Richard Hebdon, chief digital & technology officer, and Darren Worth, chief strategy & transformation officer, who will depart from the business later this year. Hargreaves Lansdown outgoing CEO and non-executive deputy chair Richard Flint said: "The opportunity before Money Marketing is to combine the best of HL's scale and market position with lessons from the US market. "I want to thank Darren and Richard for their service. Darren has made a significant contribution across strategy, transformation and finance, including as interim chief financial officer. "Richard has led our technology function through a period of real complexity and change. We are grateful for everything they have contributed and wish them both well for the future."