Compensation Overview

What You’ll Do:

• Promote a relaxed, but vigilant business protection culture closely aligned with Spotify’s business objectives that help to protect people, offices, assets and business processes
• Establish and maintain a close and collaborative working relationship with multiple teams within Global Workspace Services (GWS) along with internal and external stakeholders
• Set, drive and implement security strategy for operations throughout the region ensuring alignment with global policies and business needs
• Ensure effective deployment of the strategy, working with site leadership and security teams to offer security support and solutions
• Develop and operationalize Standard Operating Procedures (SOP) to continuously improve and refine security management in line with Business Protection’s policies
• Maintain relationships with vendors including contracts to ensure effective delivery of technical and physical security services
• Lead financial forecasts, budget and purchase orders for all security-related items
• Conduct office security assessments and customize critical incident plans for offices
• Support security operations for onsite and offsite events and activations
• Support production safety requirements for Spotify Studios operations in LA
• Provide safety and security briefings and training for employees
• Drive the work and performance of security officer team leaders and the fleet of security officers with the provider based on service level agreement and key performance indicators
• Handle the execution of security upgrade projects for offices
• Work with the Technical Security Specialist and security systems vendors to manage and maintain access control systems.
• Manage incidents independently, participate in crisis management with other stakeholders, manage and support the wider teams with incidents and support the other Business Protection Managers when required
• Support global Business Protection strategy and initiatives through service ownership and project management
• Keep up to date with current security issues and security industry trends relating to security risk management and physical security technology/systems

Who You Are:

• 5+ years experience in fields, like intelligence, incident management, crisis management, and/or risk management
• Minimum bachelor’s degree in intelligence analysis, political science, international relations or other subject areas deemed relevant
• Demonstrate alignment to Spotify’s values of Innovative, Collaborative, Sincere, Playful and Passionate
• Ability to speak and write in English fluently, proficiency in other language skills is preferable
• Ability to work independently, prioritize and plan short- and long-term objectives
• Ability to balance multiple challenging priorities in a fast-paced and changing environment with ability to quickly assess situations, prioritize issues, and make good decisions under pressure
• Comfortable conducting security operations in a less and unnoticed way

Where You’ll Be:

• The role is an ‘in-office only’ role* based in Los Angeles, USA, primarily covering the LA office and supporting other smaller offices in the USA as required. The role reports to the Head of Operations.