Title: People Operations Manage

Location: Region- CA, must live near Moreno Valley 

Role Description:

The People Operations Manager will oversee all aspects of HR practices at ShipBob. You will implement, and maintain human resources policies, procedures, and forms; support department managers and employees regarding personnel issues; and maintain personnel records in accordance with organizational/regulatory requirements. This person will run the training, development, and managing of a regional people operations team.  The People Operations Manager will report directly to the Associate Director of NA People Operations and support the Fulfillment and Operations teams in Moreno Valley, CA. 

What you’ll do:

• Offer consultation, facilitation and resolution strategies for employees on workplace issues.
• Maintain a smooth onboarding & offboarding process for FC employees (approvals, paperwork, E-Verify, H1B).
• Work with on-site leadership to ensure safety and well being of all employees while ensuring worker’s compensation and return to work criteria are met.
• Mediate and resolve employee relations issues; conduct thorough and objective investigations; performance improvement plans; disciplines and terminations when necessary.
• Facilitate/administer performance management plans for fulfillment employees and managers. 
• Conduct compliance audits to ensure the company is in regulatory guidelines.
• Encourage and participate in community involvement.
• Create reports, compile and interpret data to steer business outcomes.
• Conduct employee onboarding training and facilitate yearly compliance training for hourly and salaried employees. 
• Provide training and resources to the onsite leadership team.
• Assist in managing the open enrollment process within the SIC.
• Ethics Enforcement - Mitigating potential people and business risks as they arise, such as disciplinary actions. Ensure policies, practices and procedures are administered fairly and consistently and applicable to local, state and federal laws.
• Ensure people managers are trained on internal ShipBob policies and procedures,while maintaining compliance on train on regulatory and legal updates. 
• Assist in administering and interpreting employee engagement surveys.
• Ad hoc projects.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table:

• Bachelor degree in Human Resources or Business related field required.
• Minimum 6-8 years of Generalist experience required, preferably in a warehousing/manufacturing environment.
• Management experience with direct reports required.
• Bilingual in English/Spanish is strongly encouraged. 
• SPHR/PHR, SHRM credentials strongly preferred.
• High level of confidentiality and management experience with extremely sensitive information.
• Sound knowledge of employment law and HR practices within the state of California, with efficient processes to stay on top of constant changes.
• Ability to interpret data, make recommendations, and take action utilizing that data.
• Able to work in a fast-paced environment and work with all levels of management.
• Solid presentation, speaking, writing & communication skills to a wide range of group sizes.

Classification: Salaried/ Exempt 

Reports to:  Associate Director, NA People Operations

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Quarterly Wellness Day
• 401K Match 
• Competitive Salary, Performance Bonus & Equity
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)