Human Resources Manager
Posted on 2/24/2023

501-1,000 employees

E-commerce fulfillment order platform
Company Overview
Shipbob's mission is to provide simple, fast and affordable fulfillment for thousands of brands with an international fulfillment network across the world. The company has developed proprietary technology that combines order and inventory management, warehouse management, predictive data and analytics, as well as optimized shipping for eCommerce companies.
Moreno Valley, CA, USA
Experience Level
Desired Skills
People & HR
  • Bachelor degree in Human Resources or Business related field required
  • Minimum 6-8 years of Generalist experience required, preferably in a warehousing/manufacturing environment
  • Management experience with direct reports required
  • Bilingual in English/Spanish is strongly encouraged
  • SPHR/PHR, SHRM credentials strongly preferred
  • High level of confidentiality and management experience with extremely sensitive information
  • Sound knowledge of employment law and HR practices within the state of California, with efficient processes to stay on top of constant changes
  • Ability to interpret data, make recommendations, and take action utilizing that data
  • Able to work in a fast-paced environment and work with all levels of management
  • Solid presentation, speaking, writing & communication skills to a wide range of group sizes
  • Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day
  • Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door
  • Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved
  • Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution
  • Be Safety Minded. It's not just talk; it's the way you work
  • Offer consultation, facilitation and resolution strategies for employees on workplace issues
  • Maintain a smooth onboarding & offboarding process for FC employees (approvals, paperwork, E-Verify, H1B)
  • Work with on-site leadership to ensure safety and well being of all employees while ensuring worker's compensation and return to work criteria are met
  • Mediate and resolve employee relations issues; conduct thorough and objective investigations; performance improvement plans; disciplines and terminations when necessary
  • Facilitate/administer performance management plans for fulfillment employees and managers
  • Conduct compliance audits to ensure the company is in regulatory guidelines
  • Encourage and participate in community involvement
  • Create reports, compile and interpret data to steer business outcomes
  • Conduct employee onboarding training and facilitate yearly compliance training for hourly and salaried employees
  • Provide training and resources to the onsite leadership team
  • Assist in managing the open enrollment process within the SIC
  • Ethics Enforcement - Mitigating potential people and business risks as they arise, such as disciplinary actions. Ensure policies, practices and procedures are administered fairly and consistently and applicable to local, state and federal laws
  • Ensure people managers are trained on internal ShipBob policies and procedures,while maintaining compliance on train on regulatory and legal updates
  • Assist in administering and interpreting employee engagement surveys
  • Ad hoc projects
  • Additional duties and responsibilities as necessary