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People Operations Manager
Updated on 11/29/2022
Locations
Moreno Valley, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Leadership
Management
Writing
Requirements
  • Bachelor degree in Human Resources or Business related field; or equivalent combination of education and experience required
  • Minimum 6-8 years of Generalist experience required, preferably in a warehousing/manufacturing environment
  • Management experience with direct reports required
  • Bilingual in English/Spanish is strongly encouraged
  • SPHR/PHR, SHRM credentials strongly preferred
  • High level of confidentiality and management experience with extremely sensitive information
  • Sound knowledge of employment law and HR practices within the state of California, with efficient processes to stay on top of constant changes
  • Ability to interpret data, make recommendations, and take action utilizing that data
  • Able to work in a fast-paced environment and work with all levels of management
  • Solid presentation, speaking, writing & communication skills to a wide range of group sizes
  • Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day
  • Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door
  • Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved
  • Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution
  • Be Safety Minded. It's not just talk; it's the way you work
Responsibilities
  • Offer consultation, facilitation and resolution strategies for employees on workplace issues
  • Maintain a smooth onboarding & offboarding process for FC employees (approvals, paperwork, E-Verify, H1B)
  • Work with on-site leadership to ensure safety and well being of all employees while ensuring worker's compensation and return to work criteria are met
  • Mediate and resolve employee relations issues; conduct thorough and objective investigations; performance improvement plans; disciplines and terminations when necessary
  • Facilitate/administer performance management plans for fulfillment employees and managers
  • Conduct compliance audits to ensure the company is in regulatory guidelines
  • Encourage and participate in community involvement
  • Create reports, compile and interpret data to steer business outcomes
  • Conduct employee onboarding training and facilitate yearly compliance training for hourly and salaried employees
  • Provide training and resources to the onsite leadership team
  • Assist in managing the open enrollment process within the SIC
  • Ethics Enforcement - Mitigating potential people and business risks as they arise, such as disciplinary actions. Ensure policies, practices and procedures are administered fairly and consistently and applicable to local, state and federal laws
  • Ensure people managers are trained on internal ShipBob policies and procedures,while maintaining compliance on train on regulatory and legal updates
  • Assist in administering and interpreting employee engagement surveys
  • Ad hoc projects
  • Additional duties and responsibilities as necessary
ShipBob

501-1,000 employees

E-commerce fulfillment order platform
Benefits
  • Flexible time off
  • Remote HQ
  • 401K match
  • Quarterly wellness days
  • Meeting-less Fridays
  • Parental leave
  • Happy hours, snacks, & club
  • Medical, dental, & vision coverage
  • Pet insurance
Company Core Values
  • Mission-driven
  • Humble
  • Creative problem solvers
  • Resilient
  • Safety-minded