Program Manager

Job Summary

At Navista, our mission is to empower community oncology practices to deliver patient-centered cancer care. Navista, a Cardinal Health company, is an oncology practice alliance co-created with oncologists and practice leaders that offers advanced support services and technology to help practices remain independent and thrive.  True to our name, our experienced team is passionate about helping oncology practices navigate the future. 

The Clinical Programs Manager, Navista executes innovative strategies for programs, solutions and services to enhance Cardinal Health’s clinician facing business. The Clinical Programs Manager manages the research, business cases, development, and launches of programs and products in a portfolio in line with the strategy set by the leadership of the Navista business pillar they report in. This job works with a large degree of independence and may provide guidance to less experienced professionals.

Responsibilities

• Analyzes market research, trends, projections and innovations to formulate concepts for new programs, products and services. Collaborates with Operations, Tech, and Business Development teams to integrate commercial, customer, and technical perspectives.

• Develops annual and multi-year program management roadmaps (in conjunction with the Director) for a portfolio of products and/or services (i.e. Precision Medicine, Genomics, Clinical Trials Research, etc.) During annual operating plan meetings and similar strategic discussions, provides actionable insights from market intelligence and research to support the Director and other business unit leaders.

• Conducts solution pilot tests, customer trials, focus groups, and other program/service concept testing to gather customer feedback and to determine the potential return on investment. Measures and evaluates key performance indicators for the specific solution to inform its commercialization potential and strategy.

• Develops business cases for new programs, services or solutions based on market and customer research and in conjunction with the Director. Creates Return on Investment (ROI) forecasts, expense budgets, and profit goals for a given program/product/service first 1-3 years after launch. Presents business cases to Director and the senior management of the business unit.

• Manages relationships with key vendors/suppliers required for strategic development

• Provides guidance to less-experienced professionals and may assist in internal trainings or mentorship on behalf of the Director.

• Provides market and customer research and ensures that relevant customer information or feedback is relayed to business leaders and included in CRM systems.

• Participates in industry conferences in order to promote Cardinal Health’s products and services and to stay abreast of market developments.

Qualifications

• 8-12 years of experience, healthcare experience strongly preferred

• Demonstrated expertise and hands on experience in precision medicine and genomics preferred

• Prior experience in clinical trials (or clinical research associate) in conjunction with precision medicine is preferred

• Experience in clinical oncology program development preferred

• 2-4 years healthcare consulting experience preferred

• BA, BS or equivalent experience in related field preferred. Advanced degree preferred. 

What is expected of you and others at this level

• Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects

• Participates in the development of policies and procedures to achieve specific goals

• Recommends new practices, processes, metrics, or models

• Works on or may lead complex projects of large scope, including at customer practices

• Able to collaborate and lead through influence 

• Projects may have significant and long-term impact

• Provides solutions which may set precedent

• Independently determines method for completion of new projects

• Receives guidance on overall project objectives

• Acts as a mentor to less experienced colleagues

• Travel up to 40%