Job Description Summary
The Chief Facilities Officer provides direction and strategic leadership to the MUSC enterprise, which is comprised of the university and health system. This individual will be directly responsible for the oversight of all Engineering functions of the MUSC Charleston Campus facilities and operations, plant and energy, shop operations and storeroom, Biomedical Engineering, grounds maintenance, facilities business services, and the planning/construction/design of all University buildings. MUSC Charleston campus consists of approximately 80 acres and over 8 million square feet. The Chief Facilities Officer will also work collaboratively with project executives in the planning and execution of building projects and major renovations ensuring they are completed on time and within budget. This leader will ensure operational excellence for the engineering operations and is responsible for the strategic planning, contract negotiations, progress and performance, and oversight of the financials for the department.
The ideal candidate will possess demonstrated experience in leading large facilities teams with experience in a healthcare/academic medical center/university setting. The Chief of Facilities will need to be a humble leader, be nimble with change, and embrace a fast-paced environment. They will be politically savvy and have experience navigating a complex environment that serves many different constituents. This collaborative leader will create an environment of customer service excellence and build effective and productive relationships both internally and externally. The next leader will also help in identifying future needs of the organization. Candidates should support a strong mission orientation and bring a balance of both strategic and operational leadership in facilities administration across the enterprise.
This position has dual reporting relationships to both the EVP, Finance & Operations for MUSC, (academic and research missions); and the System COO for MUSC Health, (clinical mission). This individual will have oversight for over 400 FTEs and direct contract personnel.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC000633 CHS - Shared Services
Pay Rate Type
Salary
Pay Grade
Health-00
Scheduled Weekly Hours
40
Work Shift
Job Description
JOB DESCRIPTION SUMMARY:
The Chief Facilities Officer provides direction and strategic leadership to the MUSC enterprise, which is comprised of the university and health system. This individual will be directly responsible for the oversight of all Engineering functions of the MUSC Charleston Campus facilities and operations, plant and energy, shop operations and storeroom, Biomedical Engineering, grounds maintenance, facilities business services, and the planning/construction/design of all University buildings. MUSC Charleston campus consists of approximately 80 acres and over 8 million square feet. The Chief Facilities Officer will also work collaboratively with project executives in the planning and execution of building projects and major renovations ensuring they are completed on time and within budget. This leader will ensure operational excellence for the engineering operations and is responsible for the strategic planning, contract negotiations, progress and performance, and oversight of the financials for the department.
The ideal candidate will possess demonstrated experience in leading large facilities teams with experience in a healthcare/academic medical center/university setting. The Chief of Facilities will need to be a humble leader, be nimble with change, and embrace a fast-paced environment. They will be politically savvy and have experience navigating a complex environment that serves many different constituents. This collaborative leader will create an environment of customer service excellence and build effective and productive relationships both internally and externally. The next leader will also help in identifying future needs of the organization. Candidates should support a strong mission orientation and bring a balance of both strategic and operational leadership in facilities administration across the enterprise.
This position has dual reporting relationships to both the EVP, Finance & Operations for MUSC, (academic and research missions); and the System COO for MUSC Health, (clinical mission). This individual will have oversight for over 400 FTEs and direct contract personnel.
RESPONSIBILITIES:
University (40%)
45%-Innovation, Vision & Strategy
• Oversees the development of an enterprise campus Master facility Plan (MFP and provides senior leadership for all University construction activities). A Plan is a standard of SACSCOC accreditation.
• The MFP is integral to align strategic, financial and facilities planning to meet organizational goals to ensure appropriate outcomes in space utilization, stewardship/sustainability of the physical plant, and capital planning.
• Monitor hiring practices of the Engineering and Facilities Unit to ensure diversity and inclusion is being practiced in considering, hiring and developing staff at all levels.
• Foster relationships with current construction and architect partners and evaluate that the system is receiving the highest level of service and quality. Additionally, evaluate new potential partners in this arena to ensure the system has access to the best in class.
• Make recommendations and offer suggestions to leadership on opportunities to enhance efficiencies and performance to ensure timely completion in a cost-effective manner.
35% - Budget, Leadership, Collaboration & Communication
• Manage and develop the University Engineering & Facilities team, to include work allocation, evaluation, training, development, and problem resolution; create a work environment in which employees are engaged, motivated and valued to achieve peak productivity and performance.
• Development and implementation of operating and capital budgets, systems, and procedures; participate in overall organizational decision making as a member of the leadership team.
• Oversees all Capital, maintenance, repair and operation activities and ensures facilities and equipment are appropriately maintained within budgetary constraints. Strives to provide a valued service to customers in a courteous and responsive manner.
20% -Compliance, Regulatory & Operations
• Organizes, plans, and oversees all aspects of the University facilities management activities. Analyzes reports to measure performance.
• Compliance with all policies, procedures, and regulatory requirements. Ensures facilities support of and compliance with SACSCOC and AAALAC as well as other State and Federal agencies.
• Demonstrates improvement and corrective measures through operational benchmarking, performance indicators, and compliance reporting. Implements policy changes as needed related to changes in laws and/or regulations or internal process modifications. Communicates pertinent information to Charleston campus stakeholders.
• Oversees buildings, capital planning, maintenance, operations, grounds, and tenant/landlord spaces.
MUHA (45%)
40%- Innovation, Vision & Strategy
• Oversees the development of an enterprise campus Master facility Plan (MFP). Participates in Charleston Region planning for new healthcare facilities and advises senior leadership on existing building conditions and concerns.
• The MFP is integral to align strategic, financial and facilities planning to meet organizational goals of all Enterprise entities – MUSC Health Charleston Campus, MUSC-Physicians and MUSC Foundation to ensure appropriate outcomes in space utilization, stewardship/sustainability of the physical plant, and capital planning.
• Ensures business and maintenance practices are consistently examined to drive innovation and improved service delivery.
• Actively develops and manages an energy management program to drive improved resiliency, reduced carbon footprint, and improved reliability of energy plant services. Oversees opportunities for reduced energy expense and improved use of resources on campus.
• Monitor hiring practices of the Engineering and Facilities Unit to ensure qualified individuals are being identified for vacancies and that the department ensures continued competency and excellence through an active training and development program.
35%- Budget, Leadership, Collaboration & Communication
• Manage and develop the Enterprise Engineering & Facilities team, to include work allocation, evaluation, training, development, and problem resolution; create a work environment in which employees are engaged, motivated and valued to achieve peak productivity and performance.
• Development and implementation of operating and capital budgets, systems, and procedures; participate in overall organizational decision making as a member of the leadership team.
• Oversees all Capital, maintenance, repair and operation activities and ensures facilities and equipment are appropriately maintained within budgetary constraints. Strives to provide a valued service to customers in a courteous and responsive manner.
25% - Compliance, Regulatory & Operations
• Organizes, plans, and oversees all aspects of the MUSC Health Charleston facilities management activities. Analyzes reports to measure performance.
• Compliance with all policies, procedures, and regulatory requirements. Ensures facilities support of and compliance with Joint Commission and AAALAC as well as other State and Federal agencies.
• Demonstrates improvement and corrective measures through operational benchmarking, performance indicators, and compliance reporting. Implements policy changes as needed related to changes in laws and/or regulations or internal process modifications. Communicates pertinent information to Charleston campus stakeholders.
• Oversees buildings, capital planning, maintenance, operations, grounds, and tenant/landlord spaces.
Regional Health Networks (15%)
Through a dotted line relationship:
40% - Compliance, Regulatory & Operations
• Provides system level oversight for the consistent application of regulatory guidelines and best practices across all regions. Establishes system QAPI goals and supports and engages with Regional Dir, Facilities to actively participate in goal development and performance. Analyzes reports to measure performance.
• Drives compliance with all policies, procedures, and regulatory requirements. Ensures facilities support of and compliance with CMS, OSHA, and other State and Federal agencies.
• Initiates continuous improvement through operational benchmarking, performance indicators, and compliance reporting. Implements policy changes as needed related to changes in laws and/or regulations or internal process modifications; leads development in system level policies supporting maintenance of facilities and equipment throughout MUSC.
35%- Budget, Leadership, Collaboration & Communication
• Guide the Enterprise Engineering & Facilities teams, to include work allocation, evaluation, training, development, and problem resolution; create a work environment in which employees are engaged, motivated and valued to achieve peak productivity and performance.
• Assist in the development and collective aggregate of operating and capital budgets to identify large infrastructure and facility initiatives to maintain and continue operating existing buildings throughout the RHN’s; presents these recommendations to system financial and operational leadership for consideration and funding; participate in overall organizational decision making as a member of the leadership team.
• Provides consultative oversight for capital, maintenance, repair and operation activities and provides internal review of facilities and equipment to provide recommendations to ensure they are appropriately maintained within budgetary constraints. Strives to provide a valued service to customers in a courteous and responsive manner.
25%- Innovation, Vision & Strategy
• Actively participates in organizational strategic planning with other senior leaders
• Ensures the Board of Trustees and other senior leaders are aware of current risks related to energy, infrastructure and current building conditions to assist in strategic planning.
• Monitor hiring practices of the Engineering and Facilities to ensure highly qualified candidates are selected to lead RHN facilities departments.
Candidate Qualifications
Education/Certification
• Bachelor’s degree in architecture, construction/facilities management, engineering, or similar field. Professional registrations and graduate degree preferred.
Knowledge, Skills and Work Experience
• Minimum of 10 years of professional leadership experience in facilities management, design, construction and/or capital project delivery.
• Experience in higher education, healthcare or academic medical center space required.
• Thorough knowledge of operations, techniques and procedures in the management of large, complex facilities.
• Demonstrated knowledge of business management principles including strategic planning, resource allocation, talent management, leadership practices, and coordination of people and resources.
• Effective oral and written communication skills; ability to express ideas and communicate clearly and effectively both orally and in writing.
• Ability to solve advanced problems and deal with a variety of options in complex situations.
• Experience developing and managing complex budgets, financial analysis and budget modeling experience useful.
• Must understand facilities operations and maintenance as well as engineering principles and concepts.
• Thorough knowledge of occupational hazards and safety precautions for healthcare and/or higher education industry.
• Must possess exceptional interpersonal skills to provide effective leadership for staff, and to develop and maintain a wide variety of internal and external cooperative working relationships.
• Must demonstrate strong customer service orientation and strong diplomatic skills in order to maintain positive relationships and work effectively with professional architects, engineers, contractors, vendors, community organizations, and state, county and city officials.
• Ability to build relationships, negotiate, influence, and create win-win situations with multiple stakeholders, including facility level executives, corporate staff, and members of the medical staff and medical staff leadership.
• Demonstrated successful experience in overseeing regulated environmental and public safety operations (OSHA, building and fire codes, parking regulations, etc.)
• Analytical skills to evaluate personnel and equipment, develop effective budgets, plans, and goals, and to evaluate and maintain standards of quality and safety.
Additional Job Description
Minimum Requirements: Bachelor's Degree or equivalent, and 10 years of progressive experience including 8 years in management/leadership roles.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
Facilities Operations (1)