Financial Systems Analyst

As a Systems Analyst, you will be responsible for managing and optimizing our billing systems with a primary focus on Zuora Billing. You will utilize Zuora Data Query or SQL queries to support data analysis and reporting. Knowledge of Salesforce, Netsuite, and Zuora Revenue is a plus, enhancing your ability to contribute to our integrated systems environment. 

As a Systems Analyst, you will:

• Develop, execute, and optimize data queries in Zuora or using SQL to support business needs and reporting. 
• Zuora Billing Management 
• Configure and maintain Zuora Billing, ensuring accurate billing operations. 
• Assist in integrating Zuora with other systems (Salesforce, Netsuite, Zuora Revenue). 
• Identify and implement process improvements and system enhancements to optimize billing workflows. 
• Analyze billing data to identify trends, discrepancies, and opportunities for optimization. 
• Work closely with finance, billing and accounting teams to understand their requirements and provide technical solutions. 
• Act as a liaison between technical teams and business units, ensuring clear communication. 
• Participate in projects related to system upgrades, implementations, and integrations. 

You are a strong fit for this role if you have:

• Education and Experience 
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. 
• Minimum of 5-7 years of experience as a Systems Analyst or similar role, with a focus on billing systems. 
• Proficiency in Zuora Billing is a must. 
• Zuora Data Query or SQL knowledge is required. 
• Experience with Salesforce, Netsuite, and Zuora Revenue is highly desirable. 
• Strong understanding of billing processes, financial systems, and data analysis. 
• Excellent analytical skills with the ability to interpret complex data and make data-driven decisions. 
• Strong problem-solving skills, with the ability to troubleshoot and resolve system issues effectively. 
• Exceptional communication skills, both written and verbal. 
• Ability to work collaboratively with cross-functional teams and stakeholders at all levels. 
• Experience in managing projects, with the ability to prioritize tasks and meet deadlines

Benefits:

• Competitive salary based on experience
• 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays 
• 8 hours to volunteer and impact the community 
• Comprehensive benefits (Health/Dental/Vision/ 401K) 
• The work/life set up you need to be successful.