Medical Assistant

Position Summary

A Brief Overview

Performs general patient care to patients under the direction and supervision of an APRN of the Housecalls Department.  This is a hybrid role, you may have to be able to travel to patients home. 

Schedule: M-F 7:45am - 4:15pm (Work from home/ in office)

Responsibilities

What you will do

• Demonstrates exceptional verbal and communication skills to communicate between the provider and patient population.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Collaborates well with providers, administrative, and operations staff to ensure visits with patients are efficient.
• Willing to travel and enter patient homes as the patient environment and place of service within a specific geographical region, as requested.
• Demonstrates competency to address any urgent and or emergent patient needs as directed.
• Demonstrates competency to work autonomously and be productive in such an environment.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Supports and demonstrates effective and professional communication with patients, family members, and caregivers.
• Assures patient privacy, rights, and confidentiality.
• Documents patient data, treatments, and patient education according to Orlando Health and department specific policies.
• Assists the provider by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultations.
• Assists provider with following up on outgoing referrals and orders.
• Follows standard precautions, always washes hands between patients, before entering and exiting the patient’s home.
• Assists with admission, transfer, and completion of episode of care for patients.
• Takes and records temperature, blood pressure, pulse, respiratory rates, food and fluid intake and output as need when in the patient home.
• Obtains data and accurately documents pertinent patient information according to Orlando Health specific policies and guidelines.
• Recognizes and communicates appropriate information and safety concerns regarding the patient’s condition to the Provider and/ or other members of the healthcare team.
• Provides exceptional service and care to all patients, families, customers, and team members.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Must be able to demonstrate the knowledge and skills necessary to provide care and can assess data appropriate to the age-specific needs of the patients in the program.
• Enthusiastically supports and participates in planned changes.
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.
• Consistently utilizes time and resources effectively and efficiently.
• Attends departmental staff meetings and in-services according to policy.
• Completes all mandatory training.
• Assists business office as needed with reception, scheduling, and completion of episode of care for patients.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Section 1557 Non-Discrimination
The Office for Civil Rights (OCR) enforces Section 1557 of the Affordable Care Act (Section 1557), which prohibits discrimination on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), in covered health programs or activities. 42 U.S.C. 18116.

Qualifications

Qualifications

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school required.
• Must have 1 year of healthcare experience in an outpatient setting.
• Must possess a valid driver’s license and has reliable transportation to travel to perform job duties.
• Maintains current BLS Healthcare Provider Certification – and- Maintains current certification by one of the following agencies:

• * Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (www.nhanow.com) * Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org) * Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) * National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com) * Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com) * Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com) * Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA) (www.arma-cert.org)