Maintenance Technician
Posted on 3/1/2023

11-50 employees

Reimagining cities for people, not cars
Company Overview
Culdesac's mission is to build cities for people, not cars. All of this draws from a core insight: the way people move defines the way they live. And the way they move is changing fast, with countless ways to get around today beyond private cars.
Tempe, AZ, USA
Experience Level
  • While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don't match everything listed here
  • Experience being onsite and managing the day-to-day operations of a community, which includes systems and space for both residential and commercial spaces, which will open and expand over time. This is more important to us than a specific # of years of experience, but we expect most to need at least 2-3 years in the industry to gain this knowledge. With this experience:
  • You are responsible for all service work to maintain our neighborhood, including inventory and warranty management, and comprehensive service and repairs
  • You will learn our service operation systems and utilize Jira as our operating system
  • You will prioritize and complete maintenance requests in a timely manner
  • You will conduct regular inspections of property and equipment and complete ongoing maintenance to prevent future problems
  • You will apply preventative measures to the property to reduce the risk of future problems, such as seasonal HVAC checkups
  • You will foster vendor relationships and oversee their work to ensure excellent service for our residents
  • You will document, update, and maintain all records to ensure compliance with all local and state laws
  • You will maintain the company's brand by delivering a quality experience when responding to customer needs and resolving issues
  • You have experience working cross-functionally with a demonstrated ability to both give and receive constructive feedback
  • You will review and respond to Resident Satisfaction Surveys as related to their satisfaction with the maintenance performed in their home
  • You have a do whatever it takes attitude and you are willing to work a flexible schedule including nights and weekends
  • We will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to:
  • Ability to lift, push and pull up to 25 pounds
  • Ability to walk around the property several times daily, up to 10 miles a day
  • Ability to walk on uneven surfaces
  • Ability to climb several flights of stairs several times daily
  • Ability and willingness to try out different forms of mobility
  • Hearing and visual ability to observe and detect signs of emergency required
  • Must be able to sit, stand, reach, bend and stoop for extended periods of time
  • Ability to use standard maintenance equipment
  • Visual requirements including color, depth perception, and field vision
  • Be inclusive, drawing on the strengths of people who bring a different perspective
  • Find ways to work together that overcome disciplinary and geographic separations
  • We have a competitive advantage in operationally complex, capital-intensive work
  • Tackling all the layers in the stack gives us an opportunity to deliver an exceptional user experience
  • Always remember Rule #0: learn from those who have done it before