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Crocs: Manager
E-Commerce Project Management
Posted on 8/15/2022
Broomfield, CO, USA
Experience Level
Desired Skills
  • BA/BS in Computer Science or related field (or equivalent hands on experience)
  • 10 years of technical project management experience at a digital agency or brand passionate about direct-to-consumer ecommerce
  • 5 years proven experience leading project delivery teams
  • Previous technical experience, experience as a developer or other validated technical expertise desired
  • Have previous experience leading a project management department focused on direct-to-consumer digital commerce initiatives for a large brand or agency
  • Have experience with agile principles
  • Have mastery and first-hand of all executional tasks required to carry out technical digital projects
  • Have the ability to troubleshoot production issues and dig deep into a problem across multiple systems at various levels
  • Know every detail of the given digital project at any given moment, and serve as the “go-to” for all other members of ecommerce delivery team
  • Able to look down the road to anticipate needs and mitigate risk or potential blockers
  • Strong understanding of the Salesforce Commerce Cloud platform and familiarity with ecommerce architectures a plus
  • Ability to understand and communicate highly technical concepts to a variety of audiences (developers, architects, business owners, Crocs leadership)
  • Loves solving problems
  • Growth mindset with passion for continual learning
  • Comfortable with high pressure, high profile and fast-paced environments
  • Excellent communication
  • Highly organized and detail oriented
  • Serve as leader and mentor for existing Digital Project Management team members
  • Responsible for coordination and successful execution of all Digital projects handled by your team
  • Develop and maintain department metrics and scorecards using Atlassian tools to help supervise and share the health of project delivery practice
  • Drive and facilitate quick and informed decision-making across different levels of the organization
  • Schedule and lead all vital meetings, create and be responsible for the agendas, assemble and distribute all notes; ensure meetings are maximally productive in minimal time
  • Keep work on track through clear task lists, issue tracking, status reports, and meeting notes
  • Serve as liaison between ecommerce delivery, ecommerce merchandising, global marketing, IT, legal and other cross functional teams within the Crocs org
  • Build and handle detailed (and often compressed) work back plans and production schedules when needed
  • Drive and run content development where applicable - collect and communicate feedback and changes, organize and deliver assets (copy, translations, imagery), review and ensure all feedback is incorporated and delivered
  • Facilitate testing of all deliverables and changes
  • Ensure that all tasks are appropriately staffed and help balance team resources through collaboration
  • Facilitate lessons learned sessions to drive process changes, future improvements and innovation
  • This role knows what to expect, what to do next, and how to keep teammates focused and productive

5,001-10,000 employees

Casual footwear
Company Overview
Crocs' mission is to provide comfort for three key segments of local and global communities: families, animals and the environment.
  • Health and wellness programs
  • Paid time away from work
  • Financial wellness programs
  • Global company
  • Volunteer opportunities
  • Paid family leave
Company Core Values
  • Delightfully democratic
  • People-purposed design
  • Inherent simplicity
  • Imaginative innovation
  • Unapologetic optimism
  • Confidently comfortable