Full-Time

Services Engineer

Posted on 3/28/2024

Formlabs

Formlabs

501-1,000 employees

Specializes in high-resolution SLA, SLS 3D printers

Data & Analytics
Automotive & Transportation
Hardware
Industrial & Manufacturing
Aerospace
Education

Junior

Cambridge, MA, USA

Required Skills
SQL
Data Analysis
Requirements
  • 1-3 years of experience in a technical role
  • Experience liaising between technical and non-technical teams
  • Accountable for project completion
  • Ability to balance daily responsibilities and long-term projects
  • Acuity for data and analytics, familiarity with SQL and/or Google DataStudio
Responsibilities
  • Gain deep technical knowledge of SLA product environment
  • Act as technical escalation point for customer issues
  • Develop and communicate technical troubleshooting steps
  • Track occurrence rate of product issues
  • Maintain systems for reporting customer issues

Formlabs, a leader in 3D printing technology, provides cutting-edge solutions with its high-resolution SLA and SLS printers. Employees at Formlabs enjoy a culture centered around continuous innovation and technical excellence, working with advanced materials and revolutionary LFS™ technology. The company's commitment to developing high-performance 3D printers and software ensures a dynamic work environment where technical skills and creativity are deeply valued.

Company Stage

Series E

Total Funding

$253.7M

Headquarters

Somerville, Massachusetts

Founded

2011

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-8%

2 year growth

2%

Benefits

Flexible vacation

Premium coverage for medical, dental, and vision plans

Paid parental leave

Commuter benefits

Unlimited 3D prints

INACTIVE