Loan Administration Coordinator I

How will you drive value within the organization as a Loan Administration Coordinator ?

• Demonstrate a positive attitude, commitment to team and desire to provide world class service to customers within a rapidly growing and changing organization
• Establish a solid understanding of consumer auto lending to confidently and efficiently perform work processes
• Thoroughly research account information through use of computer applications and various mediums
• Exercise good judgment in processing customer disputes and inquiries
• Properly advise and support consumers’ needs for general account updates, extensions, etc.

What should you already know to be successful as a Loan Administrative Coordinator ?

• High school diploma or equivalent required
• Minimum of one (1) year of relevant customer service and/or administrative experience required, automotive finance field preferred
• Must demonstrate exceptional interpersonal skills and professionalism with excellent oral and written communication skills
• Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
• Must be extremely organized, detail oriented, and focused on meeting time sensitive deadlines while managing multiple high priority tasks
• Ability to work well on a team and focus on results, exhibit adaptability and flexibility in a fast pace environment

Employment Requirements:

• Talk and hear to exchange accurate information
• Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
• The position does not require travel
• This is a position whereby business needs will dictate the exact work schedule, which should be expected to vary at times. Generally, days and hours of work are between Monday through Friday, 8:00 am-5:00 pm.