Account Manager Liaison

Job Description

Job Description

We are seeking a motivated and detail-oriented Account Manager Liaison to join our Atlanta team. This role serves as the critical connection between our clients and internal departments. The ideal candidate will possess excellent communication and organizational skills and have the ability to manage multiple client relationships simultaneously while supporting key business initiatives.

Responsibilities

• Serve as the primary point of contact between clients and internal teams

• Maintain and nurture client relationships to ensure satisfaction and retention

• Coordinate account activities, timelines, and deliverables with cross-functional departments

• Track performance metrics and provide regular reports to clients and stakeholders

• Support the Account Management team in planning and executing strategic initiatives

• Identify opportunities for upselling or expanding service offerings based on client needs

• Resolve client issues promptly and efficiently to maintain service quality

Qualifications

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or related field

• 2+ years of experience in account management, client relations, or a similar role

• Strong interpersonal and problem-solving skills

• Proven ability to manage multiple accounts and deadlines

• Excellent verbal and written communication skills

• Proficient in Microsoft Office Suite and CRM software

• Highly organized with strong attention to detail